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February 2025 by Hanna East-West
Horrible, rude 'customer aervice'. The unit was my deceased husband's. I provided death certificate, his D.L., but they said they needed a Will (!). Do not use this rude widow-taunting ourfit.
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February 2025 by Holly Workman
I paid my rent a month in advance and I passed out do an organizing in my storage and they threw me out because of that and then I had some stuff sitting outside my storage when I went to the store and came back they threw away $1,000 of stuff of mine and they ripped me off on my month rent. They have rats and roaches and everything around there is filthy and nasty. They are a scam and rip-off they will take your s*** and sell it. There's nothing but a whole bunch of junkies. And they got black mold all in their storage units. It looks to me like a lot of people are living there but I guess I'm not doing special favors for anybody so maybe I can't stay because of that
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February 2025 by Simone Edouard
Made my move to Florida easy !
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January 2025 by Tobiloba Olusanya
NEW PHOTOS COMING SOON Everyone
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December 2024 by E Walker
I have had two units at the Orlando Storage King USA facility since Spring of 1988, watching it change through a number of owners. Of all the managers I have dealt with, Donna is the best. She's knowledgeable, efficient, and friendly. I pay the rent on my two units quarterly and always pay by calling her because the national number and online gets crazy due to me having multiple units and paying more than one month, Donna can handle it all, plus she makes me feel like a valued customer, something the national number and website do not. I now live in Daytona, not Orlando but have opted not to move the items I have in storage to Daytona because of Donna. My units are the large ones and while I think the rent is outrageous, it is the going rate for such units, so that is just the nature of the beast.
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December 2024 by ERICK MANUEL GONZALEZ GONZALEZ
Great Experience At Storage King, Very convenient location, Has Everything you could need Nearby, Grocery Store, Gas Station, Auto parts Store you name it!
Donna the Manager was very nice, and showed me multiple Units before i moved in!
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October 2024 by Gak Gak
Ms. Donna is super rude and disrespectful. I don’t know if she thinks just koz she’s the manager it gives her the way to talk to customers the way she pleases. She has no room to listen or communicate. She has that power trip horns. Different people rent storage units and you wouldnt know the kind of individuals and what they do that come in and out of that storage location. She was very rude and unprofessional with my husband. Just koz we needed more info regarding our unit. I don’t know if there’s someone who is higher than her that we can communicate to and have our issues solved. We never first moved in there with roaches but we have a lot of roaches in our unit. And so many other complaints that she can’t handle as a manager. She had a pathetic approach towards us while I just wanted clarity and solution.
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September 2024 by Yamil Antonio Garcia
Do you want to know and see the reality about this Storage Property?
Here;
Donna will treat you like you’re living in the facilities, and definitely she won’t give you the customer service you deserve when renting a unit, since people live in here.
When taking my belongings out to finish the renting with them, found that everything was full of mice 🐁 poop & pee.
When I told her about, she said I have to go to my Insurance and make a claim. After giving up about taking the contaminated stuff with me, ask her about the dumpster in the facilities, and she said no, that the dumpster is for their use to charge me $200.00 for cleaning and not taking the contaminated stuff out of the unit.
Even cleaning myself the unit ask her for soap, having it next to her, she said no.
Also expect Donna taking care of a couple of facilities as the Company is cutting personnel to have managers working a few facilities at a time.
If you still want to rent a unit,
Good Luck!
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August 2024 by Lunique Paul
Miss Donna is a very sweet person I've been here for over 5 years and she is the best manager yet. I will always rent from her.
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August 2024 by Johnny Carmona
Storage King USA is a good place to come too and the people are good to you Ms Donna and her brother are good people too talk to and handle business with Good place great people good sense of humor
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July 2024 by Joann Lott
Donna was very patient with traci. I was very impressed by the patients she had with her new hire! Most definitely will use them more!
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July 2024 by Gary L. Baker, II
I worked with Donna to rent two storage spaces at the Storage King in Irlando. She was professional and kind and had answers to all of my questions. She made the process quick and easy. She went above and beyond for me. It is also apparent that she takes pride in the location as it is neat and tidy. I could not have asked for a better person to guide me through the process. I have never worked with Storage King before but I am now a customer for life! Thank you, Donna.
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June 2024 by Taylor Nitkowski
This is my first time coming to this location and I have to say Donna is by far one of the best managers of a facility Iv had the pleasure of doing business with. I recommend anyone who is buying a unit to come here.
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June 2024 by Holly Michelle Workman & Timothy Lionel Mosby
Donna the manager makes me feel like at home every time I come to check on my storage she is a wonderful manager I feel safe and secure about my stuff being there. The hours are wonderful you can get into the gate from 6:00 a.m. to 10:00 p.m 7 days a week.. the office is open from 9:00 a.m. to 4:00 p.m. I believe she always is helpful with everything whenever there's an issue when I lost my key she was right on it about getting the key the lock chopped off and get me straightened out on that. When I ran late on my bills she worked with me and you know I was still able to keep my stuff there so she is a wonderful manager Donna is great this is the best storage unit ever very affordable and great. I've been dealing with this storage unit actually for a couple years now and then I had left them for a while when I had a place and then came right back to them they're they're wonderful right back. Thank you Donna at storage Kings for being the best storage unit ever
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June 2024 by Ashley Rodriguez
Amazing service
