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March 2024 by colton Hergott
Overall positive experience, I understand the market so the increase in cost per unit is to be expected! They are negotiated so you can get help if you call, customer service super helpful. Only reason why not 5 is I got 2 increases in short period which sucks but great place though!
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March 2024 by Angel Richards
It was a easy process, easy access no matter the time or day, really clean facilities, I would definitely recommend this storage.
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March 2024 by Marilyn Turney
Justin and the others always take such good care of their customers. Good old-fashioned customer service begats customer retention!
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February 2024 by Tamika Taylor
Didn’t get the young man’s name but he was awesome. Got me the right unit, lock and I was in and out. Did I mention great customer service.
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February 2024 by Deborah Bonin
Ryan, at the Extra Space Storage on Lee Road was very understanding and most helpful in assisting me to solve my dilemma. I had planned on moving to another facility but Ryan was able to meet my needs. Thank you, I am grateful!
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February 2024 by Chris Preisler
Great customer service
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February 2024 by Gabriella John
Ryan is the best he has been nothing but helpful, understanding, and patient with. I would recommend him to anyone looking to have storage here !
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February 2024 by Ranessa Lane
Great staff, Ryan answered all my questions and help me solve my issues. Great place to store your things.
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February 2024 by Erasmo Rodriguez
Excellent customer service
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February 2024 by Move it Move it
Great experience and amazing employees:)
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February 2024 by joe johnson
I spoke with” D”this morning about my account , he assisted me with the utmost professionalism. It’s also nice to walk into my unit and the building is ALWAYS clean. This is a great place to rent. Shawn S
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February 2024 by Becky Ann Mathews
So appreciative of the service at my storage place on Lee Rd. They are always super helpful and kind!!
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February 2024 by francessa v
The service was phenomenal, I got the help I need.
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January 2024 by Tina Nobles
It is my absolute pleasure to share my positive experience working with Ashley at Extra Space/ Lee Rd!! Her professionalism, dedication, and exceptional customer service truly made my storage facility experience incredibly positive and stress-free! One day she was temporarily working at the Sanford location and she changed my world! She was patient and truly listened to the deliema I was experiencing with my storage facility plan and she worked beyond measure to assist me! ASHLEY is the ONLY reason why my belongings are still with Extra Space!Ashley is an outstanding team member- MANAGER who consistently goes the extra mile to provide top-notch customer service. Their knowledge, professionalism, problem-solving abilities, and genuine care for customers make them an invaluable asset to the storage facility. I highly recommend their services without hesitation, knowing that anyone who works with them can expect a positive and seamless storage facility experience.
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January 2024 by David Drennon
Attendant on Lee Rd was very nice and helpful. She worked with me and made sure I got the unit I desired. I did have to decide upon a unit requiring a particular type of lock. This facility has 2 types of locks (cylinder and disc pad lock) and depending on what unit you pick, one or another is needed. So if you have your own lock, make sure you choose a unit (if available) that is compatible with that particular lock. Otherwise they sell locks in the office for the available unit.Unit was clean upon move in. No problems entering the facility after 8 pm.There was initially an error with the projected future bill. It seems to have been corrected.Telephone correspondence was also helpful and polite.
