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March 2024 by H Nash
Xavier was great! Seamless transaction and very helpful!
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March 2024 by ishmaiel khan
Robby was GREAT!!!
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March 2024 by Odeth Hunter
Feedback for Metro Self StorageI recently had the pleasure of interacting with Xavier at Metro Self Storage. His professionalism, respectfulness, and friendly demeanor made my experience truly enjoyable. Xavier’s outstanding customer service is commendable, and I appreciate the time and patience he dedicated to assisting me.Keep up the good work, Metro Self Storage team! Xavier’s positive attitude reflects well on your organization.Thank you!
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March 2024 by Verdeline Donner
Great service.. with great help
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February 2024 by Lloyd Nelson
My experience with metro storage is excellent , couldn’t ask for better . Staff is great .
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February 2024 by K Livingstone
The Service was print and professional , different size unit was also brought to my attention. The unit was clean. Thank youXavier
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February 2024 by keshaina Wilson
Xavier is the best
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February 2024 by Isabella Asgill
Very clean facility and good customer service staff.. I greatly recommend this place.
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January 2024 by Alexis Morris
I love that the facility is clean and well kept the staff is very friendly and always willing to help.
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January 2024 by Eddy Henri
Xavier is the best customer service, he helped me a lot , and answered all my questionsEddy’s
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January 2024 by Janice Jones-Smith
Robby has been so amazing, my husband initially rented the unit and he passed away in April 2023, I came in lost and not knowing what to do he helped me out until I was completely done with renting the unit.
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January 2024 by Jul Dol
Very well appreciated
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January 2024 by kalisha henderson
I absolutely loved my experience. Robby was very professional and helpful. He’s part of the reason I chose this facility because customer service is very important to me! Very clean and spacious facility.
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January 2024 by AG
Simply do NOT. As a customer & Licensed Real Estate Professional this place is a cross between a used cars lot & a loan shark. We were quoted a crazy rate when we first viewed unit. I laughed & left. They called us for days after with two more price drops. When I eventually agreed simply for the ease of location & lack of time to research more ( Heaven knows I wished I saw their reviews & BBB before now). The day I signed the ‘desk’ fellow pressured & pressured me to leave a great review. I playfully laughed being wise enough to say, I am not even moved in yet…lets see how this goes first. He then offered me a coupon & I declined. Boy does this all make so much sense now!!! The second more is always hot. Barely a cart when needed. Barely a human in the office & if you do get someone… oh my gosh, the snarky condescending, WORST Cust Service. Make NO mistake, the clerks are there on commission. Never a step above, always though rudeness. Suffice it to say, bait & switch at its finest. You have to dig a bit because who knows who they paid off, but find all the reviews you can or simply ask a friend, family memember or a professional for a first hand recommendation they may offer you.. be leary of reviews left for discounts etc. Customer for 48 months. They will not take any emergency partial payments, no one time late fee waivers. Their goal is… get you in. Nothing more unless its to pop you in a vice grip & bleed you dry
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December 2023 by Lina Regis
Thanks Xavier for your help. Great deals
