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December 2023 by Esteban Ramos
I have been utilizing the resources at this location for the past year. I have had 4 parking spots and 3 storage bays. The staff is wonderful and always willing to help me. The location is clean and always well kept. I would highly recommend this location for your storage needs. Thank you for always working with me.
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December 2023 by Britany lee
This facility on Woodland lakes is very nice and clean. The people working are very friendly and Tiffany was very helpful in giving me pricing and helping me compare sizing needs.
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December 2023 by mohammad hamid
12/17/23 I go online and reegister myself for a storage unit at Extra Space 1915 narcososse Rd. I get all the confirmation emails that I am good to go with my gate code access. I hire 2 movers, I rent a uhual, pack all my stuff and transport to Extraspace. I get to Extraspace at 8pm and my gate code gets denied. I call Customer Service and they say i cant use the storage until I show my ID to a physical person at the facitility, which is closed on Sundays. This error falls on Extraspace to not send me an email stating "Hey buddy you cant move in just yet, until you come to office Monday morning and show us your ID". Why send emails stating " your good to go, heres your storage unit and gate code". What a headache. I drove down the street to Public Storage which rented me a similiar 10x10 for only $60/month. Extra Space is Extra Headache. Stick with old reliabel "public Storage:
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December 2023 by William Morgen
Tiffany Zack was so knowledgeable and courteous . I will be referring my associates to the woodland store in the near future definitely.
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December 2023 by John Bernard
Very knowledgeable and proactive in anticipating my needs. Outstanding customer service.
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October 2023 by Ronald Nargi
Juan, the manager at Extra Space, was extremely pleasant and very professional in helping me with my questions. It was great to work with someone that was so friendly and customer service oriented. Thank you Juan!
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October 2023 by jck jk
Jaun has always been a great help to us, and his commitment to our satisfaction has made us very committed to him and Extra Space Storage. Thank you, Juan!
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September 2023 by Mark Cox
Quick and easy. Friendly straight forward. I stopped by and I had a unit at the internet price quickly. Space was clean inside.
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September 2023 by Edgard Jimenez
Juan provided me w a great customer service experience. Always tried to accommodate to my needs.
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September 2023 by Captain America
Awesome Customer experience. Justin was very friendly and informative with all our concerns and questions. Thanks
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August 2023 by V Lahusky
Juan was awesome! He helped me two separate times with helping me out with an issue with my locker. He needs a RAISE!! Thank you Juan!!!!
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July 2023 by Teirrah Vages
Fast, easy, and convenient online storage rental. My customer service experience was kind, considerate and extremely helpful.
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June 2023 by Chy
Rates that I signed up with at $66 per month were doubled with absolutely no notice. Due to the card on file being frauded one of my payments was declined. I’ll admit I continuously spaced connecting the card and another month was added bringing the total to $232. Since I had another payment that day for my rental vehicle (my new vehicle was totaled), I had to wait two days to make the $232 payment. When I went to make my payment, they had added on 3 late fees. Two regular late fees and an additional $150 late fee, well over the cost of the unit itself. While I made a mistake, that doesn’t negate the fact the company has predatory pricing by surprisingly doubling the rates with absolutely no mentioning while signing up or at any point during the billing which is highly unethical. There is absolutely no way to justify a late a third payment of an amount well over the cost of the actual unit. Very dishonest and unethical company. Do not recommend ever renting from them, and especially if you are a spacey person.
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June 2023 by Bart Johnson
The folks at Extra Space Storage are always friendly and helpful. The facility is kept spotless. I have used this facility for several years and have always been a happy customer.
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May 2023 by Jessica Vergara
Everything is clean and efficient. Carolyn help me today to find the right spot for my RV, she also speaks Spanish so it was so much easier for me to ask questions ?
