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January 2024 by Michael Buck
Outstanding customer service! Dena was very knowledgeable, thoroughly professional and overall a pleasure to work with! Thanks again Dena!
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January 2024 by Kiani Gaudin
Natalie has made my experience with extra space storage the absolute best. She is very communicative and try’s to work with me if I’m having any issues. I have always had a great experience when speaking to her on the phone and never had any issues with my storage.
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December 2023 by Tyronica Henderson
Deena was helpful, supportive, empathetic and efficient in addressing my concerns. She made me feel as though I am a valued customer. She demonstrated integrity by keeping her word to follow up with me. I’m appreciative
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November 2023 by Amanda Maldonado
Ive always have come here when I need to place things in storage but this visit this time stand out . The lady’s are new faces two me . There was two of them today working and I come in I was welcome with so much love and just the whole time while getting everything for my unit . The lady who help me the most she is a rare jewel in the customer service field . I have had this much of service in a while her heart and work performance is one I will always be thankful for . And she explained everything to me as well as the other lady with a few extra details I needed . Thank you
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November 2023 by Bella Bermudas
The customer service from the manager Dena and the assistant managers Natalie and Maria far exceeded my expectations. They were highly professional, friendly, courteous and really just amazing. The facility was very clean. I am impressed. Thank you .
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November 2023 by Michael Ihnat
My family has had a unit at the South Orange Avenue location for over 18 months. The facility is always clean, and the staff is very friendly and helpful. The location manager, Dena, is open to suggestions to improve the facility and she looks for ways to help customers have the best experience possible while doing what she can to save them time and money.
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November 2023 by Isaura Peña-Terrero
So pleased with the customer service provided by Natalie. She was very friendly and through, made the process so easy. I would highly recommend to my friends and family! Thank you so much Natalie!
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November 2023 by Daniel Alfaro
I have such a respect for Natalie because she was a great help and helped me understand the process and importance of have my stuff stored way and all of the policies. as well.I hope this company appreciates her. She is very attentive and on top of things as well.I want her to be recognised by Extra Storage for a Job well Done.
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November 2023 by Paul Abrahamsen
Extra Space Storage is a five-star storage facility. I have been a customer for many years having 2 storage units in New York as well as 1 in Florida the state I moved to 6 years ago. The facilities are immaculate and the people that work there are considerate, professional and there to help you in any way. I highly recommend Extra Space Storage and a special thanks to John the manager at the Plainview, NY facility and Dina down here in Kissimmee, FL. They both have gone above and beyond anytime I had a need that had to be met.
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September 2023 by Zoraima Machado
I was a great experience the renting process was so fast and the storage property is very nice, clean, and with carts that give an extra help to storage our belongings.
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September 2023 by Patty Guerra
Very good place. Very clean. Excellent customer service. Deanna was great, kind and professional.
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September 2023 by Salua Abugherir Jones
Good Morning..This Is An Overdue And Well Deserved Review For Ms. Deena, An Amazing Ambassador For My Local Extra Space Storage..Ms. Deena Has Been Professional, Knowledgeable, Kind And Welcoming Every Time I Visited Your Store.. Regardless How Busy She’s Been At The Moment With Customers Or Attending The Phone, Ms. Deena Has Always Handled It With A Smile, Patience And Graciousness..Thank You Ms. Deena For Making Us Feel At Home!God Bless You And Your Family..
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August 2023 by stephanie rosado
Please do not rent from this storage space. I have had thousands of dollars worth of items stolen from my storage due to their neglect in not providing security. Someone broke into my storage from the top open area of the storage unit. The front gate has been broken. Homeless people walking around. Front desk or manager were no help. Had to get the police involved. Still waiting on a resolution.
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August 2023 by Martina Angomas
First of all I've been in this Extra Storage in Hunters Creek & Orange Avenue I give a BIG SHOUT OUT TO JESENIA she has to be the most attentive,on top of things ALWAYS!! I ❤️ Love and Appreciate all she has done to help me always.I have dealt with her for years it broke my heart knowing she was leaving Hunters Creek Office and going to Winter Garden but I'm glad she's still with the Company. I have such a respect for her as well.I hope this company appreciates her.Also I want to thank Michelle for her Assistance as well.She is very attentive and on top of things as well.I want both theses Ladies recognized by Extra StorGe for a Job well Done.
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August 2023 by Giselle Corretjer
Nice place but I do the process on-line and at the web you can see how big is the space, I rend a small one because it shows that it fits 6 storage containers and a few more stuff and actually is so small that I was able to storage 5 storage containers one on the top of the other one and 2 beach chairs. I make the list of what was going to be storage and not even 1/2 of the stuff fit.
