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November 2023 by Alan Long
I stopped in today, the Saturday after Thanksgiving to look at a couple storage units and Camilo Rodriguez assisted me. He provided excellent customer service and answered every question that I ask. I am shopping around for a storage facility and Extra Space Storage looks like it will meet my needs. I am definitely going to consider this in the future. If you are in Orlando looking for storage, I would highly recommend you stop in and ask for Camilo. You will not be disappointed.
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November 2023 by Tiffany R.
The facility is clean and well maintained, they have friendly and helpful staff and it's a secure and safe facility. I recently had a billing issue and called the main office. Camilo was kind and helpful and resolved my issue quickly. I would recommend extra space storage.
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November 2023 by Vincent Yenko
I had a concern. Yanira, the customer service representative, promised to call me back with her findings.She did so on the appointed day and delivered positive news.I liked Yanira's empathy and professionalism. She is an asset to the organization.Props, as well, to Extra Storage for listening to--and hearing out--this customer.
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November 2023 by Anne Linkletter
I've worked in customer service in one way or another all my life and I appreciate great customer service. The manager at this Extra Space Storage facility could not have been more helpful and polite. He addressed all my concerns competently and over all it was a good experience. Extra Space Storage has a very happy customer and at an amazingly low price.
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November 2023 by Ferdinand Quinones
I’ve been with Extra Space Storage for about 3 years and I love the facility. Very clean and very affordable. Ted was always very helpful with any questions and he helped us get a unit for my father in law. I will definitely recommend him and Extra Space Storage to everyone! Thank you Ted
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November 2023 by Mike Garfield
Had a short notice need for storage and Ted really stepped up and assisted us. Very clean and climate controlled building and facility. Highly recommend!
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November 2023 by Massiel G.
This is my second time renting a unit. One was in Miami. This one's in Orlando. It's always clean and great room for the price! Customer service is always very friendly as well and helpful.
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September 2023 by Jesenia Mora
Great customer service As soon as I walked in got a warm welcome by Ted very kind and friendly He was very attended to me and explain everything step-by-step,Great storage place. This is my second time purchasing and storing my belongings, there. Feel very comfortable leaving my belongings there.
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September 2023 by Mark Prillaman
Camilo and Ted were beyond courteous and helpful. I was a little flustered when I first arrived because I was expecting a larger parking lot as I have difficulty squeezing between cars (I always park at the far end of every parking lot where there are tons of open spots). But once Camilo and Ted told me I could park in the covered tunnel when I come to pick up and/or drop off, my blood pressure returned to normal.
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August 2023 by NICK KOURIS
Ted the manager in Orlando on Primrose was very helpful. He went above and beyond to ensure I got the same rate I signed up for and even completed my application over the phone.
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August 2023 by Karin Atkins
Ted has been phenomenal! He was more than helpful in getting me in my unit and getting me out. Call him bald head Ted. He loves it!! LOL
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August 2023 by Christine Rios
I havent even moved my belongings in and I have to say that the service is friendly and impeccable. Im confident that my belongings will be well kept. Thank you for making this so easy!!
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July 2023 by Alan Rasmussen
Great experience very helpful as I needed to store belongings for a few months while I sold my place and found a new home. Very accessible. Would definitely rent there again if needed. Thank you
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June 2023 by Erika Arenas
Ted made the process of getting our storage super easy and explained everything we needed to know about the place. He also has the place super clean. Easy to see he’s actually putting in the work.
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June 2023 by B Erskine
Very easy to sign up, the manager forgot his name greeted me and was very professional and detailed . Showed where my storage was located and how to use the lock. Place is well lit and I felt safe.