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February 2024 by Andrea W.
OMG. WHAT AN ABSOLUTELY WONDERFUL COMFORTABLE EXPERIENCE! Met by Dan who was very helpful and terrific THEN the very best was going upstairs and having Jess assist us! With her gorgeous face ,pink hair ,and sparkly nails She was faboooosh !! Worth every dollar spent Thank you both
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January 2024 by Nicholas M.
This is more than the normal adult novelty stores. They have parties, giveaways, workshops and all sorts of exciting things here. At one point I was in the BDSM area making my own adult hand turkey. At another event I was learning knots and areas to avoid while practicing BDSM. Things are seperated into different areas which makes it easier to find similar types of toys and gadgets. The prices are about the same as other similar stores, but they also have a great clearance section. There are semi hidden photographs that are hilarious if you find them.
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November 2023 by Scott H.
The place is great. Service is great. Lots and lots of options for everything. The problem is they're way overpriced. Great for figuring out what you want, snapping a photo and then buying elsewhere. Unfortunate for them but everything can be purchased cheaper elsewhere. Everything.
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November 2023 by Leaving T.
Great selection of adult toys! Slightly higher pricing, but who cares! Lol! Love this place.
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November 2023 by Jessica W.
What a great store. They have a great variety and a selection for just about anyone. I love the way they have everything separated so you can find what you need pretty easily. They host classes and recently started hosting parties again. I like how their parties are informative, fun and have an adult friendly touch. The employees are always helpful and very knowledgeable of the different products available. I came with a friend who has allergies and they were able to find exactly what they needed. The costs seem to be comparable with what you find online. With the added bonus of actually getting to see the product prior to purchasing. I like how they have a lot of testers out so you can actually see how the product works before buying. Their clearance room is probably my favorite part to visit. If you go at the right time you can find some really great items at a good discount. If you're in the area come check out Fairvilla or try to make it for their parties! So fun.
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October 2023 by Ryan B.
Still waiting on my response to a purchase I made over a month ago. Was looking for specific products. Was talked into something completely different by one of the staff and was the opposite of what I was looking for. No one wants to give me my $90+ back or even contact me back. 10 thumbs down! 1 star for the location being open..
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October 2023 by Scott S.
DO NOT PURCHASE HERE... FIRST... The prices are WAY inflated for the products. Could even find some of their products at WalMart believe it or not for less. SECOND... they have NO return policy!! None whatsoever: "Due to the nature of what they sell..." But this includes sealed packages of card games, shot glasses, etc etc etc... No money back... EVER. So... save your time and money and go ANYWHERE ELSE. One star for poor service, high prices, and no return policy regardless of product.
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October 2023 by Lissette Gonzalez
Love this place and it's staff! They have such an infinite selection of items that it can be overwhelming sometimes, but if you ask for help they can definitely narrow it down to what you are looking for. Highly recommend!
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September 2023 by Molly Jones
Ken was so helpful and kind! I found exactly what I needed, staff went above and beyond to make sure I had a pleasant shopping experience. Thank you Fairvilla :)
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September 2023 by Hijary T.
I was recommended to go to this store for a pair of boxers that I was looking for. My two girl friends and I arrived to the store with NO greeting at all. The employees only asked for our ID's bum rushing us, which was not very customer service friendly! The employees were rude when I had a question. There was an older guy working on the bottom floor. I asked if we were able to look at and touch the shoes that were on display... and he just kept on doing what he was doing. Completely ignored me which I thought was unbelievable. I then asked another employee a question about one of their pop rock products and she was not friendly with me at all. I approached her very politely and still... was not treated with the right customer service. No eye contact was made or anything, she just said the pop rock products were only for men with a blank face. Lastly there was no have a good day or goodbye. The products in the store were top notch I can say that!
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August 2023 by Kristy
I live hours away and I was in town so I was really excited to visit. I came in and had fun browsing everything. They have an amazing inventory, you will definitely find what you need. The employees were nice, and one of them went above and beyond to help me find exactly what I wanted. The only thing I would change about the experience is an employee that was sick, and they shouldn’t be sneezing and coughing in their hands and then touching everything ? Besides that, it was a great experience and an awesome store! Thankyou for all your help.
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August 2023 by Karen Lewis
Will need your ID. HUGE selection. It's like going to a gallery for adult toys. Can be very overwhelming for the first time going in. The lady at the register could've been more inviting. The lady upstairs is very helpful and knows her stuff. If you're looking for anything you'll find it there. They have something for everyone with mass selection. Organized well. Decent prices.
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August 2023 by Joshua Krauel
Clean and friendly with a great selection and helpful staff. It’s like Toysrus for grownups. Life is short, playtime is forever.
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August 2023 by Courtenay L.
I can't thank Brad enough for being so kind , non judge mental and informative with out making it vulgar. He made asking questions in an embarrassing vulnerable place and easy everyday discussion and it just added to the whole experience . The store has such a great array of products for the novice to the aficionado and great staff all around .
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July 2023 by Danny Biondi
I have not been to the store since 2001!,however it was a very nice place, with a staff that was well versed in the products and they knew how to read a person without embarrassing the client. I went in with a girl friend and I knew nothing. Very little experience with such a retail store, lol I was young n still had a lot to learn. It's a great choice for people that need that extra help.
