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January 2024 by Yudelka Pena
I don’t normally give reviews, but I just had to make an exception to let people know the amazing experience I had at the South Semoran location. Bonnie Wersinger went above and beyond to help me, she was kind, funny, very knowledgeable and professional. This is the absolute best customer service I’ve experienced in a very long time, it was a blessing to have meet. I fell like her God put her in my path to help me with my financial needs. I absolutely recommend this bank every one was super nice, but Bonnie is the absolute best so if you are in need of financial assistance go see her you will not regret it!!
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January 2024 by Natalie Castillo
Bonnie was extremly helpful in the South semeron brunch. Would definitely go back and recommended her for account and loan assistance.
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December 2023 by Kira
they closed my bank account without my consent or knowledge after 1 warning email that went to my spam folder. yes that might have been a corporate decision, but dealing with the people at this location was a nightmare. the entire affair was unprofessional, rude, and condescending. not only that but nobody really seemed like they knew what they were doing.
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December 2023 by Elizabeth Norquist
Bonnie Wersinger at the South Semoran branch is my go to person for everything banking related. Her knowledge, member service, and genuine nature make her the best in the business. Although the Semoran branch is indeed one of the busiest branches, the service there from my experience has always been efficient, friendly, and accurate. Thank you Bonnie and South Semoran branch!
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August 2023 by Patricia Krauss-Coryell
We have been a member at Fairwinds Credit Union for over 25 years. We were recently there to be pre-approved for a car loan. Loan Officer, Bonnie Wersinger, assisted us, as she did 14 years ago with another car loan. Bonnie is the best. She is very experienced, friendly, knowledgeable and goes above and beyond. The pre-approval process was quick and easy. Thank you Bonnie!!
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August 2023 by Benjamin Lugo
Fairwinds have been a great financial institution. Bonnie Wersinger has always taken care of me and my father. She is my go to person. She is extremely helpful and knowledgeable and the reason I come to this branch. Everyone is helpful and nice.
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August 2023 by Jennifer Micheli
Bonnie and the Team at Fairwinds are ALWAYS a pleasure to work with. I have been banking with them since 2004 and I will continue to. I recommend Fairwinds to my family and friends.
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August 2023 by Hale Kelly
My first rating was 1* after a bad experience at this branch, but the Branch Manager, Rebecca, contacted me after the fact and did her best to remedy the situation. She was thorough and attentive on setting up my firm's trust account and did everything she could to make up for the previous bad experience.
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July 2023 by Don Chépe
So grateful to Fairwinds for having faith in my wife, and I even though we had a rough financial year last year and my credit tanked. They approved us for a loan for a car and made the process simple and easy for us. Bonnie is really the person you need to go to see if you need to get some financing. Looking forward to continuing to work with Fairwinds as the years go on.
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June 2023 by Marie S.
Strong suggest shopping elsewhere. Not consistent follow through. They'll have you laughing at what they consider customer service.
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May 2023 by Emy Lopez
I have visited this branch in the last few months and they’re always very friendly. Tess assisted me the last time. Thank you for your great service!
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May 2023 by Courtney Evans
Had a issue with my first time card and they assisted me quickly, the first resolution did not help at all, but coming back in they were more concerned THEN me, which is top notch service, how you care more than me?I appreciate they huge support an I was their for a while, but they got it done and did NOT rush me to test, they waited with no complaints or moans or groans.I appreciate the people who was their!
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May 2023 by Marcos Ramirez
Don't know what toke me so long. This ppl and their products are top of the line. And the care and attention that Mrs. Bonnie gave me, you don't find in many places this days. Definitely the best way to do banking!
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April 2023 by Edwin Grande
Bonnie was AMAZING! Costumer service like no other. I can honestly say I recommend this place 10/10. Again Ms Bonnie and her workers are amazing!
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January 2023 by Vanessa Cichon
This Fairwinds branch is FANTASTIC. I’ve been with this branch for over 10 years and people like Bonnie that work there are why I’d stay no matter where I move! Their expertise and amazing, efficient member service make any situation so smooth to handle. I recommend this branch & rate it 20 out of 10!!!
