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January 2024 by Suzette Centeno
easy to find and conveniently located right off turkey lake road. the drive thru was roped off with what looked like yellow caution tape.
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October 2023 by Audra Alvarez
Thank you Marlene. You are so sweet! Thank you for taking the time to help us. Highly recommend! ⭐️?
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June 2023 by Bob Mmomo
Very bad bank accidentally overdrafted once they charge $35 then same day my gym takes out money and they charge another negative $35 dollar fee it’s a joke , I’m not even gonna bother asking for my money back but I’ll be moving my business to a bank that doesn’t take advantage of young college students big shame have fun taking $ from the next generation that’s gonna run your banks and the economy. Lol I just got another notification they are taking $5 bucks from my saving account just cause I had it empty every month they steel $5 bucks from me woww
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May 2023 by M & C
My wife and I go to the FAIRWINDS on 192 but since we moved the one in Dr. Phillips is closer. We were hesitant at first but decided to go & we are so glad we did. Every person we have encountered is very friendly and helpful and professional specially Ariel, & the gentleman who answers the phone, forgive me for not remembering your name. Every time we have gone, We were greeted as soon as we walked in. (How many places really do that anymore?) We worked with Marlene, and she took amazing care of us. She helped us open an account right away, explained all the benefits and what was the best option for us. Kept us in the loop the entire time, took care of our requests immediately. Shes even followed up with us, to make sure everything on our business account is running smoothly. She’s truly been remarkable to work with. Special Thank you to you Marlene.
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April 2023 by Hands Thelf
Been a member for multiple years. Rarely need personal assistance however any time that I do the people over the phone are always completely rude and insulting. Also not able to use my card many places but they refuse to do anything for over a year.
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January 2023 by mona sanpedro
First time in a Fairwinds branch and had the pleasure to work with Shannon. The best service I’ve ever had in a bank. She was very attentive and resolved a complex issue. Great customer service from Shannon and the rest of the team! Highly recommend this branch!
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January 2023 by Shelby W.
My husband had opened a new account here a couple months ago and today I came in to put my name on the account. When I first walked in I was immediately welcomed and I signed in to talk to someone.I waited no more than 10 minutes to be seen by someone. The inside of the bank was very well put together and clean. There are two small waiting areas. Ariel helped us out and was extremely professional and kind. Im so happy we bank here now!
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December 2022 by DAFNI SCHIELD
The team on Turkey Lake Rd. Fabian, Chris and Shannon are the best. Always friendly and ready to help me when I need assistance. Thank you!
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November 2022 by Fabio I.
well today miss Shannon had a handful from me today with withdrawals and deposits she was very friendly and had a great smile she was very helpful with what I needed to get done on today visit she has great customer service well I can't only generate 5stars on the web but from me in general miss Shannon gets 20 stars keep up the great work have a great day
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November 2022 by Ruth Hippolyte
Fabian was great helping me out when i came to make a withdrawal and a deposit. Customer service was good. Can’t complain. I do wish we can withdrawal more in the ATM, but other than that the service was great. Thanks Fabian! :)
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November 2022 by Leyda Mendoza
Marlene was attentive, sweet and very professional. She explain my options, listen to my concerns and help me find my best options. I hope she stays here and keep help me handle my banking. Definitely an excellent person.
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November 2022 by Karlette Karras
Fast customer service awesome.My review is not towards staff, however the person who failed to update drive thru is closed 10/10/22. This information is vital to people especially since Hurricane Ian has caused life changes for many.
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November 2022 by Eric King
I had a good talk about my finances and what I can do to fix them with Ariel jones and she help me so much appreciate you for the help
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October 2022 by Mary O.
The staff at this branch of Fairwinds Credit union is the very best. Prince is always friendly and knowledgeable and goes the extra step to be helpful. Shannon really helped us out when we needed a transaction done and we were called out of town unexpectedly. I recommend Fairwinds Credit Union and this branch never disappoints!
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September 2022 by Cynthia T
Always got told credit unions are great, but this place isn't. Applied for a HELOC and they denied me because they said my credit report said I was still living in corporate housing from 4 years ago. (Lived 2 apartments since then AND bought a house and no one said this.) I pulled up my report. It says "Former" on there with the wrong end date. Good luck to you if you apply for a loan, they'll make things up to avoid giving it to you.
