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November 2023 by Christine Schippert
Service tech and customer service is the BEST . We just moved into a new neighborhood and you made us feel like we have been your friends forever. It’s hard to find a reliable and trustworthy mechanic and now I will send my kids there with their cars. Thank you for your great customer service.Daniel Lange
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November 2023 by Robert Frink
Working in Tampa at the airport, ran across a deal on a used vehicle. Purchased the vehicle. The vehicle is is great shape however the car sat for some time so although the tires had a good amount of tread wear left, as I learned from "Tom" the tech who worked on my car tires have an expiration date. My car had a very noticeable limp at low speeds. Which at Hwy speed creates a very uncomfortable vibration. I was able to locate Fastlane through Google and after reading the glowing reviews felt pretty comfortable taking my car there. I called and spoke with "Robi" on the phone who was very professional and courteous. I initially thought his name was "Ravi", as it turns out "Robi" is short for Robert which is my Name‼️ Win. I brought my vehicle in and "Robi" explained they would get me in shortly and said they had free water, coffee and snacks ( they had flavored coffees, granola bars, various chips, and creamers for the coffee) It was one of the nicest break rooms I've seen Anywhere!. Tom my tech took my car for a test drive and Robi had him take me to my vehicle, which was on the lift and he showed me which wheel was a little bent and explained that All my tires had been manufactured in 08! He then suggested some new tires and even recommended some comparable brands. I got some quotes from Robi and picked out some comparable tires, Tom and the other techs balanced and installed them.( NOTE: they even put some tire dressing on the new tires) Tom took my car for a test drive and returned and gave me the Great news. Smoothe as Butta!. The whole process took a little over 2 hours which seemed like one because within walking distance there's a WAWA and Walmart and some other places to kill time. I couldn't be More Pleased with the Service, Professionalism, Courtesy and Fair price I received from Fastlane. And as someone who travels a lot it is Very Much appreciated ??
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November 2023 by Dee Jackson
The team at Fast Lane Automotive is hands down the best in the business. I recently dropped off my car for a routine oil change and tire rotation. Unfortunately, due to my car being 18 years old, other immediate repairs were identified. Fast Lane quickly and efficiently addressed all of the issues. Robbie routinely updated me on the status of the repairs and made it a point to show me the specific areas that needed to be repaired (e.g. dry rot, broken bolts). I am very impressed with the service I received and highly recommend Fast Lane!
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November 2023 by Laura DuPont
Mike and Richard are awesome. Detailed inspection, expressed safety concerns. They even did a walk around with me of my car to show me what needs to be worked on and why. Car is driving like new! Always a pleasure.Services: Tires
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October 2023 by Tahirah Davis
Always a pleasant experience when I find myself here. The honesty and transparency of this business is unmatched. I am not a native of Orlando, and I have found most other vehicular places to be either a hit or miss, often times being inconsistent in their services. I also consider myself to be more on the frugal side, and they have the lowest prices around, guaranteed. I find myself shopping around, until ultimately returning to this establishment because no other places can match both the quality and quantity of services provided. Will be returning for all of my cars needs.Services: General repairs & maintenance
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October 2023 by Gearsgirl
Being new to Florida, it was important for me to find a reputable place to have my car serviced.After asking several others, I was happy to try Fast Lane when it was highly recommended by people I trusted. And they did not disappoint!I went in for routine maintenance and it was an excellent experience.Alex took great care of me and my vehicle! They even checked my wiper blades and replaced them — which was something I meant to ask them to do.They were professional and I was treated courteously.Service: General repairs & maintenance
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October 2023 by Jose Otz
Upon moving to Florida a few years ago my we had a hard time finding a good mechanic. Richard and the team did a splendid job on my wife's car. There's nothing better than driving off and instantly feeling the difference. We finally found the mechanics we were looking for. You guys rock!!Service: Brake service & repair
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October 2023 by Robin S.
I'm new to Florida. This place came highly recommended and did not disappoint! I went in for routine maintenance and it was an excellent experience. Alex took great care of me and my vehicle! He even checked my wiper blades and replaced them. Very courteous and professional.
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September 2023 by Driver Safety Transportation
I don't I recommend this place, when they serve you in English, they do so contemptuously.In addition to the high costs, they damaged a part inside the vehicle, and it took 2 months to replace it. When they gave me the replacement part, it was broken and stained with paint. His response was that you can't get parts in good condition (unbelievable) so I was left with the replacement part that was broken and in worse condition than my vehicle was in before I took it to this place. TOTAL disappointment!!!
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September 2023 by Shawn Coughlin
The team at Fast Lane took care of a well needed brake overhaul, new tires, and a few other minor repairs. Fast, courteous service throughout and great communication regarding the status of my vehicle and the expected cost. Happy to return there for my future car care needs.Services: Tires
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August 2023 by Jeff Warner
The level of genuine compassion and consideration that the team at Fast Lane have for me as a customer and amongst one another is a beacon of hope to anyone experiencing issues with their transportation. As a graduate student, new to Orlando transportation issues can derail the focus and peace of mind necessary to perform academically. Every interaction was professional- but human. A variety of solution options that were congruent with my budget were provided along with sound advice and guidance on prevention and future maintenance. Alex exercised patience to answer all of my questions in detail and educate me on the causes of my issues and the effects they may have later -without upselling me. My car was repaired timely and efficient. Realistic expectations were built and delivered. I'm happy to find a great place with honest people and great energy. I'm happy and back on the road -thanks Fast Lane you guys are God sent !!Services: Auto water leak repair
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August 2023 by Dais Claud
It’s hard to find a good mechanic that is trustworthy and professional! I’m so glad that I was referred to FAST LANE! Robbie is so professional, honest and puts the needs of the customer first. Very detail and works with you. AND THEIR OIL CHANGE IS SO CHEAP! Thank you Robbie for helping me in getting my car back to normal and back on the road! Regards, forever customer !!Services: Auto windshield repair
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August 2023 by Paul Pedone
Great job on my car. All the staff was awesome and I appreciated the honesty from them with explanation of what needed to be done. Fair pricing too. My ac is cold and my car purrs like a kitten. Thanks guys!!!Services: Air & cabin filter replacement
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August 2023 by Lauren Duran
I had such a wonderful experience with the team at Fast Lane! I had to cancel my plans due to my car problems and Gio and Robbie made my feel like I was the only customer in the whole store! Their service was speedy and friendly and most of all, caring! I can’t say enough about the team at Fast Lane!
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August 2023 by Bruce Batsche
Very fast service, nice waiting room with good coffee, very polite staff. I highly recommend them.Update July 2023: I just had my car serviced there again (replaced the belt) and for the second time I received fast, excellent service. The staff are very professional. I will keep driving across town to use them as long as I'm in Orlando.Service: Oil change
