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January 2024 by Sarah F.
Customer service in this location is so bizarre. It feels like you are in another dimension because all the workers move so slow and speak incredibly quiet. Visibly roll their eyes at you when you ask a question and are leaning over the counters staring into space until you prompt them to help you, so as the customer you really have to facilitate the entire interaction because they certainly won't do it for you.
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December 2023 by Tela A.
Consistently rude and disrespectful to customers. I've been in here several times to mail things for work. The first time, I was appalled at the way the woman behind the counter was talking to an older man trying to mail a package.When it was my turn, the man who "helped" me refused to believe I had a FedEx account for some reason. He kept saying, "no you need like an actual FedEx account." I explained that I have one and he insisted on redoing the slip and charged me $60 to overnight the package. It arrived SIX DAYS later. I usually overnight things for $8.50 using our corporate account.I planned to never go back but had to yesterday. I was greeted by a woman who said nothing, only shouted: "WE'RE CLOSED"It was not yet closing time.I will be making the 18 min drive to Oak Ridge location rather than the 6 min drive to this FedEx going forward.
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November 2022 by Charles Joseph
It's in the Walgreens. I never thought to send a FedEx from there but apparently you can. Keep in mind, service at this Walgreens can be a little slow.
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September 2021 by Phoenix Williams
Very kind and helpful!
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September 2021 by Queenphoen
Very kind and helpful!
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August 2021 by Dr. L.
One of the better locations considering... The weekday staff are quick. The weekend staff are very slow. This is not really a surprise.
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March 2021 by Ms. G
Not exactly over the hill on their customer service, clerk wasn't or didn't seem too interested in assisting me with the right size boxes. Probably won't use them next time