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March 2024 by Brittany McNair
I cannot brag on these two employees enough! I returned to the same FedEx I received amazing service at last year, thanks to their assistant manager Melissa! And I know she trains her employees well because Alecia took great care of me! I am in Orlando often for business, and I’d rather pay the $40 to park just so I can use the FedEx in the renaissance. The customer service is ALWAYS top tier. I hope something good happens to these two employees, they deserve it.
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February 2024 by Art
Slowest employees I have ever encountered. Strongly do not recommend.
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February 2024 by Shamia Hopper
This store has impeccable customer service. Every order I submit is either on time OR early. They email me to clarify information and give me details if my attachments appear a certain way before they print. I never have to worry about my order in Fed Exs hands.
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February 2024 by Dhouha Chebbi
Amazing experience, the gentleman made it a 5-star experience , he was very helpful , instructed me about parking (which was confusing at first as u have to pay $9 to park there????) , so we parked for free thanks to him and his instructions, he printed the label for me and even gave me some sightseeing recommendations as we are tourists here , great customer service and pleasant visit! This guy deserves a promotion!
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December 2023 by ASAD SHAIKH
Phenomenal customer service, can do attitude, beautifully maintained location, my best experience at a FedEx!
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December 2023 by Ben Atkinson
Been using this location for 20 years. The store and its employees are always 5 star. However the parking situation is ridiculous. I went in for 5 minutes today and got a $95 ticket in the lot. It’s a flat $9 to park there now, but it was free for years. Won’t be using this location anymore.
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December 2023 by Kellie Parker
Like others have said, this is the best location. Everyone who I’ve interacted with at this FedEx has always been so kind, patient and helpful.
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October 2023 by Brittany Bennett
This Fedex location is honestly the BEST! They are so quick and do all they can to get my orders in and done as quick as possible. Julie is an angel!
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October 2023 by Della Shoemaker
Almost got run down by a driver speeding thru the lot then witnessed him throw tires out his truck they rolled and bounced into a car. They did nothing
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September 2023 by Brian (Brian)
Why would you try to sell me a $28 box for something the size of a textbook? Absolutely shameful, times are tough and the cardboard isn't worth $28.
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August 2023 by Jen
Amazing service from Alyssa. I had an order that I tried to have printed with another vendor and was having issues so I submitted the order with FedEx online. The following day, Alyssa called to alert me that my order was ready (early), suggested a service to perfect my order, and was extremely courteous and friendly when I went to pick it up! This is the service I expect when I am a patron and this FedEx location gets it right! I will certainly be using them in the future.
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June 2023 by Nika
Such great and friendly staff. I've never struggled with any needs, from printing to shipping, with the wonderful people in this store. The only con I can think of is the parking but this isn't an issue for me since I prefer walking to this location. Highly recommend!
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June 2023 by J Espo
FedEx employee Daks was extremely cordial, friendly and helpful. Fantastic representative of the brand. Always busy location the the staff does their best to give you personal attention
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May 2023 by Electric Entertainment DJs
The staff member that was helping me was very difficult. He gave me an “estimate” that was less than half of the final cost. He also cut and taped boxes before weighing/ measuring them which cost me $70 in boxes even though I didn’t end up mailing them because the “estimate” was so far off.Update: I got an email from him saying I could call my rep at FedEx to get a refund but the number he gave me was literally to a scam call center. I got ahold of my rep via a phone number i found on my own and she said I would have to be refunded in the store. So basically, i'm never getting my money back.
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April 2023 by Marshall Head
Great Fedex, nice people and staff. TERRIBLE PARKING. Its among the most predatory parking lots downtown. You can't park here without paying 9 dollars for 5 minutes, or getting a 75 dollar ticket. Its among the worst possible situations for a shipping center. I was using this facility for awhile, however I can't anymore because the parking lot sucks that bad.
