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July 2025 by Sean
Amazing service !! Jean was so helpful as we had an emergency to print a sign, and he was more than happy to help us and make it happen. We came from another printer that said the sign takes an hour to print and Jean did it in 7 minutes. Highly recommend
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June 2025 by lena outlaw
Lawrence was great and very patient
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May 2025 by Carmen Toro
They know nothing. They didn’t know what their policies are, not sure if they are lazy or just plain dumb.
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April 2025 by Abigail H.
Honestly super quick and easy! Staff was helpful
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February 2025 by Wapiti
I sent items from my home in PA to be held at this FL location (HAL) to be picked up by myself for work. I arrived 3 days later to pick them up and they have already been returned to my home. Fedex policy is to hold 5 working days. Then get nothing but lies on why they were returned. After opening an investigation on the issue i get a different story every time I’m contacted by their investigation people. Totally unprofessional and worthless to file investigations. Fedex needs to wake up and get their act together. I ship like this all the time for work without issues. Beware, this location can’t be trusted!
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February 2025 by Cristy Zimmer
Me and a friend went to this location to pick up printed programs for her wedding. I'm usually pretty privy with margins and measuring, but the prints we had were getting cut off at the sides. We were pretty upset because with that many prints, the money can add up quickly.
Thankfully, the Assistant Manager, Jean, was very accommodating. He was professional and super kind. We collaborated on how to fix everything, and he helped me out with getting onto the computers in the store to be able to fix everything. Once I fixed the issues, he re-printed them.
The other associates in the store were friendly to all of the other customers that came into the store.
Parking on a Sunday afternoon was easy as well. Would definitely recommend ordering from this store for next day pick ups.
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December 2024 by Emely Allende
FedEx employee Shaver is a kind, respectful professional human being who goes beyond making sure you get the best service, including the right products and options within your budget. Shaver Is the only reason why I go to this particular FedEx. Thank you, Shaver for always giving me the best customer Service experience. Keep up the good work!
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December 2024 by Joe Hern
The team here is prompt and friendly, my go-to for every day shipping needs--especially for work related things. Shout out to Shavar and Eli for always being kind and courteous.
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December 2024 by Kyle Himes
Needed to send an overnight envelope. No one seemed to know what they were doing. All the machines were down or not functioning. I stood there 20 min with 2 other customers and 4 Fed X employees. Finally I gave up and left to drive to the post office to mail my package from there. I’ll never go to a Fed Ex again.
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December 2024 by maroua Show
Bad customer service marji and kate don’t accept pakage and send me to warehouse
And they are hiding in their office
The guy try to help me when he go asked them Kati and marji said don’t help her and send her to warehouse.
They need to be fired please they need to know customer come first
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November 2024 by Buttercup Buttercup
Hello thank you so much shavar for your help I really appreciate you from bottom of my heart, you always there for me when I need help so happy holiday 🙏🏾💞 always love for shavar
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November 2024 by Travis Vollick
This store is amazing with shipments.
Only reason for 3 stars is printing needs some work. I usually can email exactly what I want, with instruction, how many copies, a date I need it by, etc. It took over an hour to do a printing order. And I didn’t even complete all of it because I had to go. So I will get it done at a separate store. An hour is way too long for what an email can accomplish.
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October 2024 by Lexi Belle
Great experience and customer service! Thank you, Benjamin, for all the help. My prints came out great.
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October 2024 by SLC
Great service! Shavar did a great job with my package. He took his time with me and explained how to package a laptop without damage while he packaged it.5 star service!
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July 2024 by Tameka Hanford
I’ve been to this location many times and the service is always the same. The woman working (black woman) is the assuming manager but she’s never pleasant. I came to the counter to make a purchase and was completely ignored. I stood there waiting for service while three workers disregarded my presence. Not one of them said “we’ll be with you” or anything. When I was acknowledged, the female says “she needs help” motioning to the another associate to help me. I’ve gotten use to her poor attitude but her demeanor shouldn’t be the same every time to customers. Customer service is dead!
