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March 2024 by Dexter Beard
This is the most helpful store I've ever been to. Benjamin went above and beyond. Thank you.
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January 2024 by Romulo Bispo
Horrible service, I try to return some merchandise, which was on the original box, which FedEx delivered to me, and the lady rudely told me the need other box, or go to a store on the east side of the town.
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December 2023 by Vee Guerrier
I go to the Fedex Print near Sam's on Colonial Drive and the service has always been great. Someone always acknowledges you when you walk to the door and they also keep their eyes on you if you have difficulties operating their equipment. For these two reasons, I gave them a 4-stars. The equipment is the only issue that I have sometimes but customer service is Top Notch! Thank you all for the services that I received every time I walked into this particular FedEx office. God bless!
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October 2023 by Gaby Marti
Great location. Benjamin's customer service was excellent!
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August 2023 by Brittany Miller
I do custom pull-apart cupcakes, and when there's a specific image that I need in a massive size, they're always SUPER helpful and PATIENT, while helping me figure it out. Never had an issue.
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July 2023 by Smile Respectively
I was shipping a cellphone that I was no longer needed, the manager for that location name (Andy) ignored me and walked away from me without any explanation, and I was standing there for 10 minutes without having any help. Mr. Andy, the manager of that store needs to be fired immediately from his position, for such a blatant behavior by ignoring his customers.??
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June 2023 by Luis Perez
A FedEx employee made a mistake and used my return label on my shipsticks delivery instead of drop off. She was super nice and I'm not upset at that. The manager was not willing to help. This location was not willing to correct and issue a new return or try to expedite my drop off due to the mistake. Not only that but my drop off FedEx ground delivery will now cause my golf bag to be delayed and not on time for my golf trip. I won't use FedEx again. Had to go with UPS last minute. 1 star for the employees effort.
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May 2023 by Denis Angelo Cora
Terrible store after had visited hundreds of FedEx stores nationwide, finally I can say: worst FedEx store in the USA, congrats you are the #1 . Bad mood attendants, lack of supplies for safe shipping and on the top of all Andy acted very rude and with lack of interest to help the customers. I felt disrespected at this place.
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March 2023 by kenberly madrid
The new manager in training needs more training and needs better customer service.. why would I pay extra for full service when the self service machine isn’t reading my PFD, not my first time with this problem they usually just print it for me because it’s paystubs and the self service isn’t reading it.
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February 2023 by Elizabeth Roman
Would be zero stars if possible. If you want a professional experience DO NOT COME HERE! Worst experience I've ever had. If you have to come here and you need help Do Not Ask Pat. She will lose your hard work and then shrug her shoulders and ask if you have a computer at home. After you've already been there dealing with the untrained staff and figuring out the equipment and products for about 2 hours. Total waste of time and so disappointing. I Will NEVER Go here again. I'm telling everybody I know not to either. And they're all spreading the word of the horrible experience I was just made to have there.
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February 2023 by Orlando Barbie
The staff is amazing. Been coming here for 2 years and everyone's so helpful.
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February 2023 by Reggee’s Expressions
Pat was great! I got my postcards there! Looks great!
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October 2022 by Kaza Mundo
Benjamin was awesome/amazing!!!!Training tag no longer neededPerfect customer service!!!!!Store was clean well stocked.Will be back .
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September 2022 by Dixon Munro
I’ve been to this location twice and both times have been served with phenomenal customer service. I wish I new the young brunette lady’s name that worked today. She was wonderful. Thank you for helping me work the machines and deliver my packages safely.
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August 2022 by Jamie Richard
The self printer only allows you to print out one file at a time. So if you have an email with 13 files like me you will have to stand there and type in your retrieval code for each file. Even though all your files show up on the computer. It sooo stupid. You could go up to the counter and pay extra just a person can hit print for you, but the workers can select all. While I have to type in my code all 13 times to print each file its alot. It took me 32 mins to print out 27 pages. The people were nice the space was clean.
