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February 2025 by Patricia Reynolds
Love this branch!!
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October 2024 by Julian Zayas
Great experience. Manager was very professional and understood my needs, gave me great information.
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September 2024 by Jeff E
2:30 in the afternoon and they have one teller working. 🙄
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August 2024 by Maroua Hnid
Don’t deal with this bank they robe your money predict as dormant acount they took 55 dollar
They don’t help you ever.
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June 2024 by J Class
I just changed bank and is been excellent service
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April 2024 by Dylan Simmons
My name is Dylan Dupree and this bank ripped me off of $50 I guess I should have went to Wells Fargo to begin
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October 2022 by GS TC
Best 5/3 branch. Have had my account for over 3yrs and this branch NEVER disappoints. Down to the customer service. Love my branch.
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October 2021 by Stephan Giovanni Tellado
Best 5/3 branch. Have had my account for over 3yrs and this branch NEVER disappoints. Down to the customer service. Love my branch.
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November 2020 by Sabrina Cline
Absolutely the worst bank I have ever tried to open an account with. A year ago I opened a credit card with them. I showed interest in opening a checking acct at the time but chose not to. Some time passed and I got a letter in the mail with my new checking account card. Confused, I called the office and the gentlemen said he swore I said I wanted to open the acct. I never mentioned this during any of my visits because I didn't want to get the individual who did it to get in trouble because he still works there. Needless to say I never put money in the acct and the acct closed. A few months ago I went to try to utilize their free checking acct with a bonus offer of $250. They said I couldn't receive the offer because I had opened an acct almost a year ago and to come back after the year is up to take advantage of the offer. About a month ago I received a call from a bank employee saying to come in and open the acct because I'm eligible for the offer now. So in the beginning on June I came in and sat down to open the acct. After about 45 mins I was told that the offer wasn't available yet and I would have to come back AGAIN on June 26th. Well its June 26th and after sitting there for 30 mins, because they had two people working. I found out that I wasn't eligible for the offer until tomorrow and that I should just come back for a FOURTH time because they can't get their information correct. I highly suggest either banking with another bank or a different fifth third location. This location is garbage.
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January 2020 by Jake Strotman
I called in for an extensive but simple task/request that has been done by other branches of fifth third bank periodically. I had to call this branch due to travel and the lady in charge (Heather) had called back and instead of offering solution oriented advice, gave me the run around. Then when I pushed for it to be done, she had suggested that it would cost (a lot of money for said services) but could never reference a price or come up with a quote. The part that turns me off the most, I had gotten frustrated and stated I have "a lot of accounts" with fifth third and have been a loyal customer for many years. She replied "I don't see where those many accounts are, I only see 2." Which I found very unattractive.
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June 2019 by Donny Harris
I'm just trying to get my card unblock and I cant talk to an actual person I enter my card info 5 bloody times now
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June 2019 by Deadra Singley
Awesome staff!!
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February 2019 by Mary Ellen
VERY GREAT CUSTOMER SERVICE ANSWERS ALL QUESTIONS NEVER A PROBLEM APP VERY USEFUL KEEP UP GREAT WORK
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December 2018 by Nick Herman
I called the guy told him i would be in and 11:58 am comes by and they already have there doors locked very bad customer service and it gets better they saw me at the door so due to this i will be closing my account way to go fifth third
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April 2018 by Mary Nelson
VERY GREAT CUSTOMER SERVICE ANSWERS ALL QUESTIONS NEVER A PROBLEM APP VERY USEFUL KEEP UP GREAT WORK
