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December 2023 by Steven Alonso
I absolutely love this Branch. Jem is fantastic and someone I can count on if I need anything or have questions. Customer service is top notch and I will refer this establishment to my friends and family. Thanks ?
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June 2023 by Marlon M.
There is a bug in this branch if is not the atm machine is the employee don't come here save your self a drive
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January 2023 by Victoria V.
They closed my account after THEY PUT THE WRONG INFORMATION FOR MY ACCOUNT. I couldn't once get into the account with my own information and had to call every f**** time to be able to get access THEN THEY CLOWED MY ACCOUNT AND DIDNT CONTACT ME LOLSCREW THIS BANK, I hate this bank, I will NEVER suggest to anyone about this bank. They're a literal scam & don't trust the Asian banker and sherry , the teller was more concerned of her cash box and making sure the regional manager didn't notice their audit off smh, don't go here !!!! They're a scam!!!!!!!
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January 2023 by Danae Rios
never answer the phone
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November 2022 by Demeter Zeus
never answer the phone
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July 2022 by Carlos A.
Bad experience! If you deposit a check they hold your hard earned money for 10 days not even an advance!
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January 2022 by Madison Brass
Lovely quiet little bank, literally one of the only places by UCF that isn't jammed with people every second of the day. Kind staff and I am always in and out quickly.
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August 2021 by Christopher Marquette
Totally shady operationFrom April When I opened my checking account with his third bank until December of the same year that I closed my account my direct deposits were made on Fridays but my account was not credited until Tuesday or Wednesday the coming week.Countless times after spending about 45 minutes pushing prompts, adding account numbers and PIN numbers a phone representative would ask the phone with the ridiculous “how can I make you day a fifth third better?” Then start putting me through the gauntlet again of account number and pin number is mailing address surprise in the ask my shoe size.The outcome of the conversation it was always the same “a deposit was not made on Friday.”I finally got documentation that proved my deposit was made on Friday. When I confronted 5th 3ed they never responded.The last time I called about my deposit the phone representative had the audacity to tell me that the third bank had a great savings program that I was eligible for. LolWhat I have learned about 5th 3ed Bank. According to the federal consumer financial protection bureau fifth third bank is the 17th largest bank in America with the third highest amount of complaints against it with federal regulators. I discovered that Fifth third bank has been downgraded by several Wall Street rating agencies. I also discovered that they are involved in court proceedings with the federal government for fraudulently opening saving account with their customers money. I also discovered that the independent Internet review websites that are not company sponsored rate 5th 3ed bank at the bottom.
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June 2021 by Elvis Lara
Totally shady operationFrom April When I opened my checking account with his third bank until December of the same year that I closed my account my direct deposits were made on Fridays but my account was not credited until Tuesday or Wednesday the coming week.Countless times after spending about 45 minutes pushing prompts, adding account numbers and PIN numbers a phone representative would ask the phone with the ridiculous “how can I make you day a fifth third better?” Then start putting me through the gauntlet again of account number and pin number is mailing address surprise in the ask my shoe size.The outcome of the conversation it was always the same “a deposit was not made on Friday.”I finally got documentation that proved my deposit was made on Friday. When I confronted 5th 3ed they never responded.The last time I called about my deposit the phone representative had the audacity to tell me that the third bank had a great savings program that I was eligible for. LolWhat I have learned about 5th 3ed Bank. According to the federal consumer financial protection bureau fifth third bank is the 17th largest bank in America with the third highest amount of complaints against it with federal regulators. I discovered that Fifth third bank has been downgraded by several Wall Street rating agencies. I also discovered that they are involved in court proceedings with the federal government for fraudulently opening saving account with their customers money. I also discovered that the independent Internet review websites that are not company sponsored rate 5th 3ed bank at the bottom.
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November 2020 by paul d
This branch offers the best service I have ever recieved from a bank. Sheri and Jet always greet me by name when I walk in even if it hasn't been for a while. They always make you feel special. Thank you for the great service.
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November 2019 by Media X
Big shutout to the lady that hung up on me because I couldn't hear her. Would love to get her name
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May 2018 by Thomas Karastamatis
I showed up with my son to make a deposit at 9 AM on Saturday, and here I am at 9:08 AM and they are not open yet. I can see the people inside there, and I don't know if they got to work late or what, but it's absolutely ridiculous. I also do banking at Chase, and I never have these problems there.
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September 2017 by Marina
Do not trust these people they will steal your money
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March 2017 by Shawn Willard
Best location
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March 2017 by Melissa Marie
I have never had a bad experience with Fifth Third Banks. This location specifically is great! They really do take time out of their day to get to know their customers and help them. The two women at the counters are always so friendly and kind. This is a great bank to be at. They have helped me multiple times and have not failed to succeed in doing so.
