Fifth Third Bank & ATM in Orlando offers friendly and professional service across its branches. Customers appreciate staff members who are knowledgeable about banking products and promotions, making them feel welcomed and valued. One reviewer highlighted an employee’s exceptional assistance in securing a private loan, noting the employee’s timely responses and guidance through the process, which earned a well-deserved compliment. Another customer shared their experience of opening multiple accounts at different branches. Initially, the staff at one branch seemed reluctant to help, but as they continued, they received friendly treatment. When a hold was placed on one of their accounts, the customer was frustrated but received help from Luz Rivera at a nearby branch. Luz went out of her way to assist by scanning documents and personally handling the paperwork, saving time and inconvenience. Customers also mention staff members like Terri at the drive-up window, who greeted them with a smile and was ready to assist. Overall, the bank is praised for its friendly atmosphere, attentive staff, and excellent customer service, making it a trusted financial institution for those who have been banking there for years and for newcomers alike.
