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April 2024 by t martinez
The store should have been open at 11am, it is now 12:06pm. They have a sign on the door that they are working on inventory, but there looks to be about 15 employees inside the store and some of them are just checking themselves out in the mirror and walking around looking bored. I'm no business genius but shouldn't inventory be done during non-business hours? Plenty of customers have come and gone. Smh.
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April 2024 by Ege Hidiroglu
The absolute worst service you can find anywhere
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March 2024 by John Wick
Deryck is a boss. Always knows whats new and coming soon. Make this man a manager already.
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March 2024 by alex los mina
bad service dont help they have like 10 people you ask for help they look at you like they dont want to work stay at home any way thanks i was about to pay 100 3 stor down good service and was 75
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March 2024 by D.D. Vilas
They didn't have the Nike model I was looking for. Regular care
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February 2024 by Jeremy
None of the staff would help me. Theres like 20 employees but apperently only one shoe guy. I dont know what the role of everyone else is but it seems like a poor business model. Its ok. Just go to any of the other shoe stores in the mall and youll be fine
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January 2024 by Cristal Guadarrama
I went into the store on Dec 24 to buy shoes and the lady from the cashier charge me twice and then told me I could get my money back yall I paid twice for 1 pair of shoes the customer service is terrible specially the Chinese manager and they 2 employees that clearly can’t do a simple job YALL ROBBED ME
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January 2024 by Melissa Annulysse
Worst shoe store I’ve ever been to. The employees are rude! I placed an order a week ago, they specifically told me that I will get the order before Christmas and today is 2 days before Christmas and I still haven’t received anything. When I called the store to see why I haven’t received my order, the guy told me the store has nothing to do with my order. He was extremely rude on the phone. Now my kids are waiting for those shoes for Christmas and I won’t be able to give that to them! Shame on you guys and I won’t ever return to that store. If I could give you 0 star I would.
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December 2023 by Eliza E
Honestly rude service all together. First i call to make sure a product is in stock before coming and they rudely tell me there busy and need to look online myself. Like i understand if your busy but it doesn’t take very long to double check. Then when i get there, the cashier just signs me up for a member ship without even asking me if i wanted to and on top of that does the survey at the end of the transaction for herself and doesn’t even let me review myself. If the ratings are so high it’s because they constantly are doing it themselves like literally pressing the button before you can even make a decision. So unprofessional and rude. usually don’t even do reviews but this was just so annoyingly unprofessional. Cashiers numbers below. Learn to customer service the right way truly unbelievable.
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October 2023 by Jesse-Rafael Carvajal (TexFlo)
Good Support staff and the had the shoes we wanted in stock after striking out at foot locker
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October 2023 by Lucas Martins Botelho
Terrible attendance.The employees are very unwilling to assist, they seem like they are doing you a favor by providing assistance.
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August 2023 by Cyn M
Great location, good variety of shoes. But the rudeness of some team members is beyond unacceptable. (It was not directed at me personally, but to ALL the customers). Near closing time a team member was counting down the minutes and YELLING: “15 mins left!! 9 minutes left! Buy shoes or get out!! 7 minutes left, if you’re not buying shoes get out!” This is definitely not the rude environment I was expecting at the Millenia Mall.
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March 2023 by Yuriy Shvets
Came in to look at shoes for my daughter's, found a good deal on some vans. Service was okay.
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March 2023 by Jerusha Turner
Dee was Great helping my daughter finding the right size sneakers. ? Thank you D! and Mike!
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January 2023 by nadia jeancharles
I return my daughters shoes it didn’t fit her and I got her a different size and they said it would come 3-5 days I got an email saying he came but it never did and it said it’s going back to the store
