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March 2024 by Luis Narvaez
I like firehouse and ill drive more just to avoid this store. Service and atmosphere are so bad. It mostly starts with the managers. For now ill spend more money in gas and time to just avoid this store. Hopefully the owners realize that this store is going downhill.
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February 2024 by Kenzie 15
Lady who was taking my order was very rude and had rolled her eyes and made rude comments. she had me repeat my order 4 times and it had came out totally opposite of what i asked, nothing on it besides 3 pieces of meat so i asked them to remake it the way and came out the same way it first did, i asked for lettuce and she sarcastically handed my a big bowl of lettuce.worst service i’ve ever had.
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February 2024 by juliauna scott
When I walked in, the staff member rolled her eyes and didn't greet me, which made me feel unwelcome. A simple 'hello' goes a long way in customer service.I was unable to get the workers name. After I mentioned that my sandwich was wrong she remade it incorrect again. I asked for a side of lettuce for my sandwich, and instead, the staff sarcastically gave me an entire bowl. It felt mocking rather than helpful. I recommend no one ever comes to this firehouse EVER again.
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February 2024 by Tom Connolly
GOOD FOOD.The 3 employees were all polite and friendly.
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February 2024 by Jake McCarthy
Dirty and took over 25 minutes for 2 sandwiches. Definitely takes the first place trophy for worst Firehouse.
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January 2024 by William Cordero
Staff is slow and rude. Waited well over 30 min for a dine in sandwich and when I asked about it. The manager was rude and didn’t offer an apology and I feel stupid for giving a tip prior to service because quite frankly they didn’t deserve one.
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January 2024 by C M
The food tasted good but the staff wasn't friendly at all. The potion size was also smaller than
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January 2024 by Low Pesci
Your employee Whitney was extremely disrespectful to the point that I did not even order. Extremely rude and should not be working in any place with customer service.
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December 2023 by Flex 1000
I must say great customer service and wonderful
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December 2023 by Angela Alexander
Waited over 45 minutes for one sub. Not kidding. Avoid.
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December 2023 by Johnathon Jankowski
30+mins for a sub? Way to slow of service…… wait still wait 50 mins…. Manager should be embarrassed of their store.
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November 2023 by Yamile Rincon
The people who work do not attend or prepare the orders on time, they are rude. I had to wait 1 hour and they did not make my food.
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November 2023 by Tia T
I just had the hooking ladder that was prepared by Annie and let me just say one of the best subs I’ve ever had customer service is A1 the store is clean and they work very expeditiously to get your order right and ready. Thank you all at this location keep up the great work!
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November 2023 by Robert White
Painfully slow! Took over 20 minutes to make a sandwich.
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November 2023 by venkat N.K
The best subs i ever had, great service too.
