Firestone Complete Auto Care, located at 3620 E Colonial Dr in Orlando, FL, has been serving the community since 1926. This auto care center offers a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs, making it a convenient one-stop shop for vehicle needs. Many customers have praised the team for their helpfulness and dedication, particularly highlighting the exceptional service provided by one staff member named Paul. However, there have been some complaints regarding service delays. Some customers reported long wait times for appointments and issues with services not being completed as scheduled. Despite these concerns, the management has shown a commitment to customer satisfaction, reaching out to resolve issues when they arise. Overall, Firestone Complete Auto Care is viewed as a reliable and honest choice for auto care in the area. Many loyal customers appreciate the team's effort to provide quality service and care for their vehicles. For those in Orlando looking for dependable auto care, Firestone Complete Auto Care remains a recommended option.
Service is usually good and they do a detailed job; however, in 3 instances they took the appointment but still made me wait over 1.5hrs.
November 2024
Made an appointment by phone for 2pm. Arrived at 1:50 pm and then waited one hour and 35 minutes for an oil/filter change at a cost of $135.00. I will look elsewhere for my next automobile oil service.
June 2024
I got my oil changed and inspection today. Paul helped me out. He was very helpful in explaining the details of the inspection. I will be returning to get the rest of my car serviced. Not to mention it didn’t take too long.
