First Florida Credit Union is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and efficient assistance, whether managing finances or handling loans and fraud issues. The staff consistently communicate clearly and show great care, making banking simple and understandable, especially for older customers. Many reviews highlight the quick and smooth process for opening accounts and getting services. Customers also feel confident knowing they are quickly notified of any fraudulent activity. The bank is seen as a reliable and great financial institution, with some wishing for additional branches in Orlando. Overall, First Florida Credit Union is known for its helpful, caring, and professional service that exceeds expectations.
I've thoroughly enjoyed my experiences with First Florida! Robert has been particularly helpful and lovely to interact with. Excellent customer service overall and would highly recommend!
April 2025
Patricia Belisario helped me today and she is wonderful and very informative. Thank you very much!
April 2025
The entire team was a big help with my setting up my account and helping with my loans.
