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December 2025 by Nataly Rosario
Came here for Xmas gifts and the store had an amazing selection on watches and the employees were very sweet and helpful. Shoutout to Angela!
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December 2025 by Suraj Melkani
My experience was great. The staff was really helpful and i got all the stuff engraved very easily. Especially Silvia was very friendly and helpful.
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December 2025 by Suz Haire
Kevin was very friendly, helpful, and very professional for such a young man. I was very impressed with his demeanor and willingness to help!
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December 2025 by Veronica Tocarruncho
Jennifer Excellent store manager, very attentive and friendly
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July 2025 by jelani st.clair
Yudelia was so helpful and friendly , she wasn’t pushy but very supportive. When we came in she greeted us and made us feel
Welcomed , overall great service and experience.
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June 2025 by Darryl Shephard
Dagsy has a wonder attitude and extremely helpful without being overbearing. She also very knowledgeable of job and inventory.
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June 2025 by Crystal Smith
Great customer service!!!
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May 2025 by GM-HIE Tampa
Most hopeless store manager and dimb rules never found anywhere else
My whole Family of 5 is inside but does not allow me to come in allows me to give my credit card from the door to my family but i cannot be allowed inside as this store only has crazy rules and keeps pointing camera
Why do people work here if they dont know customer service
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April 2025 by mariadelourdes flores
Very grateful to Angela Bonilla in the premium Oulet store, super educated, patient, helped us in everything, gave us all the information we solved everything we needed
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April 2025 by Sabina Macario
Customer service went above and beyond. Jennifer and Sylvia were very helpful.
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April 2025 by Yadhira Sanchez
I love Fossil Jewelry!! Especially the silver! I have pieces that are over 6 years old and still look new! The service at this store is amazing. Everyone always goes above and beyond!
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March 2025 by Robert Highsmith
Mya was great, positive attitude and great customer service 10 out of 10 fixed my girlfriend’s watch in minutes. Go MYA!!!
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February 2025 by Celso Cabo
Bad customer service, I went there set to buy a mechanical watch. The store was completely empty, and yet they completely ignored me for almost 20 minutes (I told one of them I was interested in the watches and asked if I could see some). Not buying Fossil or recommending it to anyone anymore.
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December 2024 by Joana Grant
Diego is an Amazing young man. Great attention to detail and customer service. We loved how the inscriptions were completed. Diego deserves a raise immediately.
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December 2024 by Adaliz Fonseca
I went to buy a watch at the store and Angela was very kind to help me, and talking I told her that I had bought another watch online and it didn't come personalized, she acted quickly and customized it at no cost!!! Excellent service!!! Thank you, Angela
