GameStop is a popular retail store for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, including retro gaming options. The store also sells trading cards, sports cards, Pokemon cards, and other trading card games. Customers can find gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, decorations, replicas, and board games. The store provides options to sell or trade in old consoles, games, accessories, and phones for cash or store credit, and now buys PSA graded collectibles like sports and Pokemon cards. Many reviews praise the friendly and helpful staff, especially mentioning employees who go above and beyond to assist customers, sometimes even calling other stores to hold items. The store is noted for being organized, clean, and well-maintained, with a good variety of pre-owned games and controllers for Xbox, PlayStation 4, and PlayStation 5. Additionally, they sell gift cards, stuffed animals, bobbleheads, PS5 accessories, and even PS5 consoles. Customers appreciate the excellent customer service, with some mentioning positive experiences over the phone and in person, highlighting staff members who are attentive and caring. Overall, GameStop is seen as a friendly, reliable place to shop for gaming needs and collectibles.
So if you shop online for pickup just know they won't notice until you get there next day to pick it up cuz that what I had to deal with
March 2026
Very good experience, sales associate was very nice and helpful.
December 2025
Amazing customer service!!! Especially the employee Ava who was so kind enough to help me with wrong item online order from GameStop. She handled everything so efficiently and made sure every concern I had was solved. I’m so glad I stopped by