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July 2025 by Sarah Parker-Merrill
Staff is rude extremely
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June 2025 by Luiz Colon
The transportation manager is useless
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June 2025 by Antonio Medina
I don't know why people prefer to buy used clothes with cockroaches and bedbugs for a very high price instead of going to Walmart where the clothes are new and cheaper.
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June 2025 by Michelle Ferguson
Employees are very rude and pushy.
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May 2025 by Stacy M
This is the nastiest and dirtiest Goodwill for bins. I think I’ve ever been to like every single bin smelled like it had poop in it. People are crazy, screaming, and yelling at you to get out of their way yanking things out of your hands. The employees are just as rude as the customers and their prices are outrageous. $12 a pound go to Northport. People are polite and don’t treat you like an under class citizen for being at Goodwill and I love Goodwill, but this stuff was nasty stuff needed to be thrown away, not donated.
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July 2024 by Jessie Parent
While I love thrifting, the employees here make it such a bad experience. They are extremely rude, and yell at customers at least once every five minutes. I most recently witnessed a male worker yell across the store at a young woman, not aware that she was looking in bins that were closed off. They consistently announce that the store is closing every ten minutes, if not every five, within the hour before closing. I have been yelled at a couple times personally being in here, and I have never received an apology. I hope someone in management will have a conversation with the employees about how to properly treat customers, because the atmosphere in that building is very negative. As someone who has walked in there with a smile each and every time, it is extremely disheartening to witness, and sometimes experience first hand, the disrespect of the employees.
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July 2024 by Emalee Sprague
I absolutely love this idea and enjoy this type of thrifting, however the staff make it a very unenjoyable experience due to how rude they are. They seem to get a power trip from yelling at shoppers. One lady screamed at me for walking down a row of clothes that were “closed” despite there being no sign or indication of this. The man who works there screamed from across the whole store at a shopper who went over to the area near the bathroom at the wrong time. Yelling at people from across the store is absolutely unacceptable and no one deserves to be treated like that. Makes you not want to come due to how stressful they make it.
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July 2024 by Grace Newman
Went in on my 20th birthday for the first time today and did not know any rules so followed everyone else and when new bins were released after waiting in line the manager Deborah screamed at me and not the 2 other people that followed me down the other aisles then went on to start yelling at me and my mom if you don’t like your job don’t work there that simple
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June 2024 by Karey
Staff members are extremely rude. I was walking to the restroom and told the section was not open. Left and never returning!
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June 2024 by Ash Knox
The workers yell at you and are so rude. Not the way I wanna thrift. Overwhelming and stressful situation. Never again
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May 2024 by Lily D
We saw bugs in the bins
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April 2024 by Stephen Skutel
Crazy good!
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February 2024 by Cynthia Tharpe
First time visiting a Goodwill outlet....... I stopped by this weekend on a girls trip. We decided to stop to see what the bins are all about. Well this was an experience. There was a large group of women that were obviously working together and their tactic is to intimidate people and as soon as a bin is pushed out on the floor they rush it and if anyone is in their way they push hit scratch yell what ever they can do to get to the new bin first. When we saw this happening we decided to take out our phone and record them however we were confronted by one of the women and eventually she got a worker to come over and tell us that we could not record anything in that store. Phones were put away but the woman decided that she would bully us and other customers and make them leave. I did not leave and said what I had to say to her and she backed off, but continued to harass other customers. Not one word was said to this woman and the people she was working with. There were more bins brought out and the same employee(she was polite to us) that let us know that we could not record grouped the customers together and laid down the rules/treats. She specifically said no running, no touching the bins, or recording. If you do you will be banned from that location and you can call corporate....they will tell you that the decision would be theirs if you could come back or not. Once she finished talking she told them to walk not run over to the bins that had just been pushed out to the floor and not touch them until she said they could. If you did you would be put out. That same gang of women took off running and could not keep their hands off the bins. She said nothing to them. Not sure why. Someone could have gotten hurt and that would be on Goodwill. I think someone from corporate should go and check this out. I've never seen anything like it. It was like a big fight for the last meal on earth. Needless to say I found a few great pieces and left never to return and would not recommend anyone unless they bring in some bouncers....LOL Giving 3 stars because Goodwill needs to make sure the customers and employees are safe. Those women were comfortable acting like animals.
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February 2024 by Terri Patterson
I should have looked at the pics cliser, not their fault. Had trpuble finding entrance. Walked all the way down to end of block.
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February 2024 by Brittany
Worst bin store ever. It's just bins and bins of clothes, only 2 bins of stuff and no bins of books. Never been in an outlet that didn't have a row of books and several rows of toys/house hold goods. Only come here if you're looking for clothes, otherwise drive to one of the other outlets
