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April 2024 by Cynthia Bendeck
I drove by to ask if they could buff out a scratch and this tall guy buffed it out for me on the spot! Very nice guy, i will be scheduling for detailing! :)
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February 2024 by Jose Perez
Paid $260 for their ultimate detail package or whatever, and when asked to fix what was clearly not cleaned I was told “that’s the best we could do”! “The rag and my tools can’t reach those crevices”.! Just a few of the impossible crevices. Horrible , what a shameP.s. I added a pic the next day , I tried to clean the crevices that were unreachable and that was the result of Just the steering wheel, they make you inspect the vehicle which I did and they fixed some major errors but the excuse of cleaning the crevices was that they didn’t have the right tools to clean crevices , when I just did it with baby wipe
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January 2024 by Fausto Martinez
It's ok
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November 2023 by Danny Hilwa
Avoid at all costs! you are better off going to a basic car wash for $10. The guy who I normally use is away until July so I thought I would try Green Phantom. There have various options online and I chose to go with the second to highest option because I wanted a quality detail but the top option included clay and wax which I cannot do since my car has an existing Ceramic coating. They pre-charge your credit card and even ask if you want to give a tip in advance. When I arrived to drop off my car I met two really nice guys working in the hot sun under a partially covered section across from Homegoods. I asked them to please not spray any glaze/shine on my car because of the ceramic coating. Since my windshield is also tinted with clear film I went ahead and asked them what they use on windows, their response was 'just water.' At this stage I got a little concerned and noticed they were using basic rags to clean the cars, no microfibers-no sponges-nothing. I wanted this to go well so I mentioned to them that I have a great microfiber glove they could use on my car, he responded no problem go get it. I dont live far so I hopped in my car and went home. got the microfiber glove and two bottles of cold water, because it was hot outside and I felt for these guys. I came back handed them the water, the microfiber and my car:) Came back a little over an hour later and overall the car seemed clean at first glance. I tipped the guy $15 and started to get into my car when I notice the wheels were horrific, untouched other than the face of the wheel. Does this company not grasp the essence of an auto detail? I asked him about it and he said, oh if you want the wheels cleaned that's extra. Yet that was never an option, never mentioned and have we forgotten....auto detail?? Inside there are various areas that just looked wiped down with spot and streaks and dust from before. Look through the photos and tell me of that looks 'detailed' The last wheel photo I just ran my finger through the dust to show how easy it came off. I sent a message to the manager and his response: 'Generally we do not detail behind the wheels rim" He also said that they don't use other supplies/equipment because it's a liability. How is it a liability when I gave it to you to use on my car, how is a nice microfiber a liability over a garbage rag. Why did your employee tell me to go home and get it. When I picked up the car the reason the detailer gave me was that it was too much effort and work to saturate the microfiber and was a hassle. Two different answers. Avoid this place there are MANY great detailers that take pride in their work and give you a great result. Waste of $95Services: Auto detailing
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July 2023 by yossadira cortez
This is a great place. I was running 20 minutes late due to traffic. Curtis and Jay text me and make sure that I was still coming and that I was OK and at the right location when I got there they were very courteous and respectful.They did a great job of washing my vehicle I will be back I recommend this place for everyone they was very professional. Thanks.
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July 2023 by Matthew Loayza
Just finished my first Ultimate package with them, Joseph and Rasheed did a fantastic job, damn near perfect. Highly recommend booking in advance, will 100% go back, they are very punctual and will cater to what you want mostly worked on. Phenomenal job guys :)
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July 2023 by Chari Crumble
We use these guys at least once a month and they always do an incredible job. The cars look brand new when these guys finish the job. Today we did a detail on our SUV and we’re very happy with the results.Services: Polishing
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July 2023 by Maria Rojas
My car looks brand new, everything is shiny and clean. The attention to detail is great and they were very accommodating as a walk in costumer. Curtis and Nelson were great and worked very efficientlyServices: Auto detailing
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July 2023 by stephen howze
I arrived at the Phantom detailing booth in the Dr. Phillips parking lot near Homegoods and Morton’s Steakhouse and I was greeted from the detailer very professionally. We went over the service I was looking for and he walked me through the process. Overall, my truck looks amazing and there was plenty of things to do in the area to occupy my time while I waited. I am a very satisfied customer and I will definitely be using this service in the future. An excellent addition to the Dr. Phillips area!Services: Scratch removal
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July 2023 by Raquel Robinson
Buy the Phantom’s Special for my husband’s pickup. The truck is at a construction site every day. Today, it came back looking brand new! Couldn’t have been happier with the quality of Curtis & Nelson’s work. Just super nice guys who do good work.Services: Auto detailing
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June 2023 by Kellye Hug
Josef and Curtis did a great job! The clay bar makes the exterior look so good! Def will use them again!!!Services: Clay bar treatment
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June 2023 by Tony Thompson
Curtis and Josef did an awesome job with my car. First time using these guys, but now we’re going to be best friends.
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May 2023 by Brian Sanchez
Undoubtedly not a very good business at that location. When you get kids running the show and they don't want to work it becomes an issue. I've been there 3 days in a row trying to get my interior shampooed detailed on the inside and I was quoted $55 but neither of the kids wanted to do the job. I was there three days in a row the first two days I was asked to come back the next day I did today was the final day I was there and of course they saw me enough times they just basically avoided me climbed in their car and started listening to music they found that was more important than making money or doing a job that they were hired for. What I recommend this location this business as a good place to get your car detailed no I would not. I'd more or less tell people don't waste their time. Maybe it was the fact maybe I wasn't spending enough money for them to do the job. Maybe it was the fact that I didn't live in Dr Phillips in the rich area where they can make more money. Whatever their reasons were the business location is what it is. It's hard to find a good detail shop especially in the Dr Phillips area. Unless you have the money to do so.
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April 2023 by rebeccha wayu
Rasheed and Jeff did a fantastic job. Wonderful service, and not only did make the car look brand new, they were able to make tough stains out. The car smells amazing . I will definitely tell a lot of people about this place . And reasonable pricing !Services: Car waxing
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April 2023 by Roman Caballero
Brought my Honda Civic in for a detail recently. Curtis did an excellent job on my car. He took his time on my car and made sure every stain was out of my seats. Would recommend this place, and make sure to ask for Curtis.Services: Clay bar treatment
