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June 2022 by Melissa B.
Very nice clean hotel. Beds slept good. Standard double rooms, nothing extraordinary. The lobby and restaurants are very nice visually. Very large pool, surrounded by palm trees. Very close walk to the parks. Express passes included when staying here and at the Loews Portofino and the Royale. Was nice to ne able to charge things from the park to our room and have purchases delivered to your room.
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June 2022 by Bob T.
This is a nice place to stop between parks. The AC is way up so we can cool down and once seated, it's more comfortable and less chaotic than most places inside. The food is OK and who goes to Hard Rock for the food?
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May 2022 by Jonathan P.
I came to this venue for a The Story So Far show on the 29th of April and when I say they have the best security personnel I absolutely mean it. The venue itself is nice and clean, but the people who work here know how to treat others with respect and kindness. The security at the barricade consistently handed out water bottles to the crowd and one gentlemen (didn't get his name) even stood up on the barricade and asked everyone if they were okay. I was blown away by how awesome the show was + the amazing venue staff. Hats off to you guys for making the show 10x better. Thank you, I'll definitely be coming back for another show and would recommend this venue to anyone.
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April 2022 by Anabel Burgos
Estuve en el concert de Alejandra Guzman y Paulina, y dejeme decirles que el personal de seguridad que tienen es un asco. Le faltan el respeto a los asistentes. Empujan y le gritan a la gente para que se mueva! Que es eso? Nos merecemos un respeto. Pague para estar alli, no entre de gratis! Definitivamente no volvemos! Pesimo servicio!
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March 2022 by Joe S.
As far as live venue's go, this one delivers for a medium size show. I've seen it set up for comedy and music. I prefer the layout when it's set up with seats on the floor, but for a general admission (GA) show, it can suck as there's no where to sit. I literally stood in the same spot for 4 hours at the last show (it was a good spot for us and I didn't want to lose it). That's metal for ya... can't have chairs! I wonder why.... One thing to note is it's not very deep, so even if your in the back, you're not too far from the stage. It's pretty wide so if you're off to the side, you may not have the best view, but it's not a bad view either. There's upstairs balcony seating too, but I haven't had the privilege of partaking in that perk. The logistics of getting here absolutely suck, but that's not the venue's fault. It is what it is. You do have to park in the same places all those people going to Universal park, so that can be a drag. If you're going to show, it's usually in the evening so lines aren't terrible (at least during the week). Although it has its faults, it serves the area well and if there's a band or comic or magician or juggler or psychic or pianist or plate spinner or dog act or cooking demo or ballet dancer or acrobat or sewing demonstration, I'll suck it up, pay $27 to park, walk 500 miles and eat at Cowfish beforehand.
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December 2021 by Brian M.
One of the better "small" concert venues in the Orlando area, I always enjoy a show here. Yes, you do have to deal with parking in the garage and a long walk (after 6:00 it's free for Florida residents unless it is a Halloween Horror Night), but look at what you get. Tons of venues to have a pre or post concert meal/drink. The recommendation here, make a reservation a week or two prior if you want to avoid the hassle of randomly coming in to a restaurant at a busy time. I have had great luck at NBC Sports Grill and Brew walking up, especially if they have the second floor bar area open. As for the venue, you just need to remember where everything is. The bathroom is to the right and down the stairs as you come in, which presents a minor inconvenience to get back to your spot on the floor. Merchandise is typically set up outside as to not hog room inside. The floor area is nice and large, bigger than House of Blues, and typically plenty of room to get up as close as you want to be provided you get there within a reasonable time of the concert starting. Overall, great sound, a great setup, and really an enjoyable experience to see your favorite band up close.
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August 2021 by Robyn F.
3.5 Idk whether to start with the positive or negative. Ok it was a really long walk from parking. It was easy to find my car, the way parking is set up. They also have plenty of workers around to ask if you need help. Some of the automatic things you ride (instead of walking) weren't working. The venue was nice, security & ticket check didn't take long. They had at least 5 lines for the bar so the wait for my $18 gin n soda wasn't long. The seats were comfy but way too close to each other. Even before COVID I would've said the same thing. Really not much leg or arm room. The bathroom was decent, could've been a bit cleaner. The concert was short & sweet. I most likely won't go back until things with COVID are better. The seating being so tight is a turn off. The staff were wearing mask.
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June 2021 by Andi C.
Always a great time at Hard Rock live. Sound for concerts is amazing. Beautiful and clean and always easy to get a drink. Great venue. My only pain point is parking. Pretty much you can only park in the Universal Parking Garages. It's a loooong walk to Hard Rock Live. Many times because it's a concert you are dressed up and in heels. I wish there was a closer parking option. Other than that, no complaints!
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March 2021 by Ed Gurgurich
Classic Albums Live was great
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March 2020 by Nicholas G.
Came for a corporate event which was a private concert. We first ate in the dining area which is littered with memorabilia of all the famous musicians in history. Cool decor but I am not much of a rocknroll guy anyway. The concert hall was intimate and fun. They had tables set up in the ground floor for everyone to stand at too. Really fun time. Never really had to wait for a drink either but it was a smaller group and only beer/wine. Not sure how many shows a year they have but I would come back. It is also a short walk to Universal where there are a lot of other bars to hang in. Check them out after the show. Fun time!
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February 2020 by Chrys Duarte
Awesome! Good food and good drinks
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February 2020 by Linda M.
It was okay. I got a beet side salad and there was one piece of a beet in it. Meh. The paraphernalia on the walls was cool tho.
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January 2020 by Bonnie S Rheault
Great music venue!! I’ve seen tons of bands here over the years!!
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January 2020 by Fabiano Villoslada
Amazing place, food and service!
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January 2020 by Karim Poonawala
Fun fun fun. This is a great place to see concerts. Quite intimate. Unlike large venues, this is a lot more fun. The size is perfect. You can sit in reserved seats on the floor, choose to stand in the back or get a table upstairs and dine while enjoying the concerts or performances.