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October 2023 by Authrey Bannister
Great customer service, great prices, and good options.
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August 2023 by MARK Sundin
You got ask for help people ghostin
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April 2023 by melissa ppp
Upon walking in no one greeted 3-4 employees by the cash register talking in between them not welcoming at all took awhile for someone to make contact after we kept looking over to them for help after a few attempts to ask for sizes they wouldn’t even attempt to check on the back or on a handheld computer rite off rip they would say they don’t have the size very lazy individuals working here they need better training or to be replaced with people who actually want to work will not be back will check other locations in my area I hope a manager sees this or someone that actually cares for this place to have the employees do better I will be contacting the corporate to let them know the service that has been hired to represent the brand
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February 2023 by Emily Smith
The store manager is a RESELLER that’s why they never get new things he takes them, do NOT recommend this store! Employees are always on their phone and never helping
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January 2023 by Jonathan Millan
I usually shop on their website but the store in hunters creek was nice and clean.
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October 2022 by celso mascarenhas
Had lots of shoes sneakers of different brands
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September 2022 by Arrianna Marie
It was my first visit at the store and I was trying to receive help., I ask help from a girl named alma but she was very rude and did not even try to help me.
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September 2022 by Detail Maniacs
Love the place got a great smell and overall clean
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August 2022 by Debra Tucker
I took my daughter there to get the blazers, that was fine. That was on a Tuesday the day before the first day of school. She of course wore them to school, and before the day was over had already texted me and said they were coming apart at the seam in one spot. I could not go Thursday but she did not wear them, but Friday I took them back to the store, much out of my way, to return them. The manager, Robert, told me he could not take them in the condition they were in, which was not brand new because she had worn them ONE time!!! He said Their return policy said they had to be new and unworn or he couldn't take them. He did not refer to the receipt where it says unless defective... I pointed that out and he still said he could not take them and had me call customer relations. Does he not know that you cannot know something is defective without trying it?! That was the opposite of what their receipt said...of course if it's defective and you've worn it you can return it, you can't know it's defective without wearing it or you would not have bought it if you did know!!! I highly highly recommend you not shop at that store, they did not care, they did not want to help me at all! I don't know of any other place I've ever shopped that wouldn't take something defective back even if it had been worn for 2 weeks much less one day!! Is very very disappointed!!!!!
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July 2022 by Christian Morales
Had the worst experience ever was trying a shoes and the employee took it from me rudely for another customer without even waiting for me to finishing try in it
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July 2022 by Elizabeth Page
Store accepts fraudulent and stolen credit cards
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June 2022 by Alisha Nisbet
Wouldn’t let us return a product that was bought at another hibbett 5 miles down the road. Then asked to speak to a manager and just got told to wait but doubtful she would want to speak to us!! AVOID AVOID AVOID!!!!!
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April 2022 by Chris Green
Placed an order on March 9th...Today is March 21st, and I received an email stating an item from my order was canceled due to not being in stock. But, I can come back online and spend $300 to get 25% off because apparently the $350 originally spent isn't good enough. Still also waiting on the remaining order from March 16th. Hopefully that won't be canceled as well. What's the point of placing an order if you don't have an accurate count of inventory?
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April 2022 by NO DAYS OFFF !
THE MANAGER HERE BACKDOORS EVERYTHING ! ! ! DONT EVEN BOTHER GOING FOR NEW RELEASES, GREEDY MANAGERS ARE KILLING THE SNEAKER CULTURE ! ! ! STAY AWAY FROM THIS SPOT ! ! !
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March 2022 by Eric Snow
Came here to pick up shoes and the employee had so much hesitation almost looked scared .. he clearly knew my shoes we’re in the back but was afraid of his manager so he called the rude woman. She definitely needs to be demoted. How people like this get promoted always blows my mind… good luck staying open at this rate .. like another reviewer said Ross is a lot better