-
January 2024 by ChiChi F
This hotel is literally right by universal studios. So it’s perfect if you’re on vacation or if you’re visiting the park.EXCELLENT breakfast. I usually stay at the Holiday Inn express because they offer the free breakfast. This one seems to have more variety than I’ve seen at others. I have no complaints. I’ll be back.
-
January 2024 by Ronnie Peck
Absolutely amazing stay at this location, room was a little small if you were traveling with family , but rooms were nice and shower was as well. It was a standup shower instead of a tub which is so much better , staff was awesome, and the host Frances was super friendly and helpful at check in , breakfast was good as normal and the tvs in the breakfast area were nice having cartoons on that were looney tunes and some trash cartoons !!
-
December 2023 by Armando Valencia
Spent 10 days here, for work reasons. Entire time stay was very comfortable. We needed our stay extended twice because of work related issues, and they managed the extensions very efficiently. The morning breakfast is great too. Stayed in 2 room types, suite and standard. Suite is spacious with its own little living room area and is very comfortable. Standard room is still great. Beds are comfortable, and they provide both soft and firm pillows for use. Front desk gave great service during entire stay here.
-
November 2023 by clifmo
UPDATE 3: The hotel has responded to the review but has not contacted me directly. They have my information. I will be contacting corporate once I am healthy enough again.UPDATE 2: rash persisting. Mild fever. Pharmacist believes the bed bugs theory is correct. Hotel was informed yesterday. They said management would call today, but that never happened. Changing service stars to 1.UPDATE: My body is covered in a rash/hives. Trying to determine if it's bed bugs. What an awful experience. Will update further.Room 302 has standing water in the shower stall, a running toilet, and a bright Wendy's sign shining through the window. You can hear the elevator as clear as day from the room. Every conversation in the hallway or adjacent rooms is perfectly audible. It's loud and it smells. Would not recommend.
-
November 2023 by LaVada Herman
Very nice hotel, clean rooms. The front desk staff was very warm and welcoming. As were housekeeping, and the kudos to the breakfast crew! The best breakfast in any hotel chain I've experienced thus far, and I love to travel! It was a very pleasant experience, the staff were always warm and friendly. The pool area was nice and clean, as were the outside of the hotel. The halls were quiet during the nights, and it was just a great experience overall. I would definitely recommend this place to family and friends, and I will stay again. ❤️
-
November 2023 by Asim Rafiq
Amazing experience staying in the Holiday Inn. Friendly staff, amazing breakfast with a to go bag and clean comfortable rooms along with a shuttle to Universal Studios. Loved the Universal Studio representative there who provided us guidance on the parks and rides!!
-
November 2023 by James Shaw
Always liked holiday inn express for the consistency in quality, but not this time: standard room seemed to have been partitioned off from a bigger room before with a shared door with neighboring room, and sound proof was so bad that I could hear next door yelling or watching tv at night to the point that I had to wear ear plugs to sleep.Another con is seeing a cockroach crawling around in the room. Know that Florida’s weather facilitates their growth, but first time seeing one at a hotel.The plus side is decent breakfast that’s complementary, as well as the efficient use of furnitures and space within the room that I came to love and expect from a holiday inn.Overall a 3 star given the pros and cons. Will probably try another hotel next time.
-
November 2023 by lee p
We had a very nice time staying here! My husband and I planned to visit universal, and the location was perfect. The shuttle was very convenient, and it was close enough that we could walk back when the shuttle wasn't running, or take an Uber for cheap. The amenities were really nice, we used the pool, which was well maintained, and the took advantage of the continental breakfast, which had a lot of options.The staff was very helpful and friendly.Our room was quite nice, with slight some wear and tear, but overall very clean and well appointed. I would stay here again!
-
October 2023 by Red Chap
Well worth the money! Clean and good value. We stayed two nights. A bit of a hike but rather walk it, than park at the park any day. Comfy beds wonderful selection of breakfast. Workers were not as friendly as hoped but good at their job. The only complaint is that they need more shuttles to the park.Nearby activities: About a 30 minute walk to Universal.Food & drinks: There are a few restaurants and shops nearby.
-
October 2023 by Zachary Ryan
A decently well-appointed hotel, considering the bargain price. Staff is decent as well. My only major complaint, and why I'm giving the hotel 4 stars, is the paper-thin walls. You will hear your neighbors' conversations, you will hear their TVs, you will hear the goings on in the hallway, and you will most definitely have problems if you're a light sleeper.So, unless you're one to keep the TV on at night, I wouldn't recommend this location for a good night's sleep.Noteworthy details: Paper-thin walls.
-
October 2023 by Jennifer Scott
This hotel was great. It's close to everything in Orlando. We were able to walk to dinner. We went to a little Mexican place in the shopping center across the way and it was very good. We all left stuffed. All of the staff at the hotel is super friendly and helpful. The pool was nice and a good size. The rooms were ok, they were clean and looked good. My only issue was that the rooms aren't very "fluffy friendly". The beds are only double beds and there wasn't a lot of space in the room at all. Even the bathroom was tiny. Besides that this hotel was great so if you're not a fluffy person then I highly recommend this place. The breakfast was great every morning. It didn't matter if we came at 7am or 9am everything was hot and fresh and the tables were clean.
-
October 2023 by Jamil Johnson
This was one of the best holiday inn Express I have stayed at. I would venture to say one of the best hotels I have stayed in are so called grande and luxury.The room was clean and comfortable. The bed was soft. Room has all you need including microwave and small fridge.Service was impeccable. The morning breakfast was EXCEPTIONAL. The staff in the breakfast area were AMAZING.Location is everything and the hotel is down the street by car from universal and a easy drive to Disney.Will return and highly recommend.
-
September 2023 by Armin Schubert
Nice and clean hotel nearby the Universal Studios. Service was friendly and welcoming. Pool is small but enough to cool down and relax.Breakfast area is large with a nice selection of breakfast items.
-
September 2023 by Ken Lynam
We chose this spot as our safe place when evacuation from the west coast of Florida became necessary, and boy, were we happy with our choice.The room was nice and well -maintained. The price was unbeatable, and the service was exceptional. The first day we were there, the hotel was packed with electric line workers, awaiting orders to places needing power restoration. They wake up earlier than me and had all eaten breakfast when I reached the hearty buffet, but the buffet workers continued to provide everything you'd expect -- including the fantastic cinnamon rolls, one of the best reasons to stay at Holiday Inn Express! (we've seen other HI Expresses run out before the end of breakfast time, much to our disappointment.) The next morning, one of the buffet workers told me with a smile that they served over 400 breakfasts the day before. Awesome! We'll stay here anytime we're in Orlando.
-
September 2023 by Tiffany Camp
Room was clean, stocked, and everything was easily accessible. The A/C looks like it's not working but there is a thermostat on the wall that it works with. Bed and pillows were soft. Bed was not for someone looking for a firm mattress. Service was fantastic. Breakfast was excellent with several hot and cold options provided. Location is about 10 minutes from Universal Studios and Walmart. Location docked 1 star due to the difficulty of getting in/out of the hotel parking lot. There were several restaurants to choose from around the hotel including a Wendy's right next door.
