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March 2024 by Heart Vergara
I had an appointment to make an itin number and file for tax with Helen Omolara at 12:30 as I was asked to come here because she’s a CAA. Before I even addressed her my situation she was already telling me pointing out the fact that she has other appointments at 12:45. And when I told her what I needed and asked her for the proper requirements to file for itin. She started saying you will need a up to date passport and up to date VISA.. I told her I didn’t see that requirement on the irs website I thought it’s only passport and date of entry, she continue to belittle me saying, you have to have those two or you cannot apply, she continue to add “maybe your mother would’ve applied for you 10 years ago when your visa was valid” Then I continue to ask her if there’s alternate documents you can use to apply for itin, she continue to tell me no, there’s nothing I can do for you. When in fact you CAN apply using birth certificate and other Identification. She did not only belittle me and racially profiled me. But she even told me that “my mother would’ve applied one for me 10 years ago when my visa was valid”???? What kind of unprofessional tax prepare agent and CAA agent would say that?Very unprofessional and racist on behalf of H&R Block Agent.
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February 2024 by Milk The Game
As always I had a great experience with this company. Seth Pramode did an excellent job filing my taxes. He was quick clear and informative. I’ll definitely be back next year Seth!
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April 2023 by Evan
Marie T. is awful and unprofessional. Does not help whatsoever in maximizing refund. She does not seem to care as the personal connection was not there at all. Her priority was her fees she charged rather than helping a loyal customer. Very disappointed and do not recommend. H&R block needs to hire better professionals.
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April 2023 by king
Marie T. is awful and unprofessional. Does not help whatsoever in maximizing refund. She does not seem to care as the personal connection was not there at all. Her priority was her fees she charged rather than helping a loyal customer. Very disappointed and do not recommend. H&R block needs to hire better professionals.
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April 2023 by Kathy Wyatt
Great service by knowledgeable people quickly. What could be better? Thank you!
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March 2023 by Juanita Alvarez
I don’t know who Liz is but she was very rude. She called me to confirm an appointment I never made and when I told her I never made an appointment she said “that’s not what I’m asking you.” THE NERVE! So I called her back told her that’s not how you speak to people and to make sure she knows how to speak if she wants to stay in business! I told her to have a nice day and yes, I hung up on her!
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March 2023 by peter Selznick
I work nights and travel out of town for the week. Made an appointment for 1pm. Which is like 1am to me. Waited 40 minutes and still no one got to me. My daytime weekends are very limited. Why even make an appointment?
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March 2023 by Eric Bendross
My wife and I both agree that Ms. Marie Thompson is an invaluable asset to H&R Block. She is very professional, exceptionally knowledgeable and proficient. Therefore, she is the reason we keep coming back. Thank you for having her in your employ.
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February 2023 by Yvette Villafuerte
ProfessionalsThey are up to date with changes and regulations of the lawsThey are on time with the apoinmentThey answer every one of my questionsThey work with the interest of each personHis reputation for excellence is incomparable.I wouldn't trade them with anyone
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July 2022 by Karan Sharma
She went out of her way and tried to help. Very thank full for her.
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April 2022 by Mary Deppen
Very efficient explained everything I didn't understand and very simple the woman that did my taxes knew what she was doing that's great customer service
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April 2022 by Timothy Thompson
Timely preparation, friendly service compassionate employee, Carlos vigoya was extremely helpful.
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April 2022 by Sally Reed
Because Ms Omolara is mostly patient with my wife and I who are ELDERLY and get confused easily, mostly me. She has prepared our returns for the second year in a row and we will want to continue to work with her because she is friendly, capable, easy to work with and just a nice person.
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March 2022 by kirk McDonald
I have been going to H & R Block for for over 15 years now. Mostly because I love the work they do and the diligent efforts they put into preparing my taxes. Their tax personnel’s are all professional,knowledgeable, friendly, and are extremely helpful. You have nothing to lose but everything to gain by going there and speaking to one of their ‘Tax Professionals’. I especially love Marie Thompson since she is the one that I met over 15 years ago and she have also done her best year after year. She is very knowledgeable and smart. Check her out, I promise she will not fail or disappoint you. ‘Seek and you shell fine’ these are very crucial words of wisdom, especially as it relates to your taxes. H & R Block is one of the most reputable place I am aware of that will do you justice. They will work hard for you to get the best result, outcome, and return. At the end you will feel good, and have the peace of mind that all is well, without worrying about the final outcome. Thanks for reading and please take care of yourselves and each other?
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February 2022 by Stacy Lespinasse
Marie Thompson was quick and efficient, she knows her stuff and what a pleasant individual she was to my husband and I. Thank you again!
