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March 2024 by L H.
Best friendly and knowledgeable staff. They have a huge selection. Really spent time with our son picking out the engagement ring. Greatly appreciated!
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February 2024 by Jonathan S.
Great experience loved working with Jason very knowledgeable and friendly. Highly recommend
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December 2023 by Diego A.
I should have trusted the reviews before coming to this place. I arrived on Monday to pick up my engagement ring because I'll be traveling on Saturday to propose to my girlfriend. They guaranteed it would be resized by Thursday. They called me on Thursday and said it would be ready by Friday at 5 pm. I called on Friday at 1 pm, and they told me it would be at the store after 5 pm. I drove 45 minutes to the store, and they said it wasn't there. Essentially, they ruined my proposal because now I have to travel without a ring. Believe me, they treat you like a king before you make a purchase, but after, you'll hear, "It's going to be here on Saturday, that's all I can say." So, if you're looking for a place that will treat you well after you've paid, do not come here.
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December 2023 by Ashley S.
I don't even want to give ONE star that's how bad my experience was. I came in with my best friend who is getting ready to be proposed to next year and the associate, Ivette, was so BEYOND rude to us. I understand we are girls in our early 20s and I'm sure many people like us come in to do some fun try-ons but this was a serious visit. Right off the bat I could tell we were being judged for even stepping foot in the store. I, myself, have been through the ring process, so I know quite a bit about diamonds, pricing, etc. it's a good thing, because Ivette was NOT interested in giving us any information. Every time I asked a serious question she would roll her eyes or say something condescending. Me and my friend tried to explain the ring she was interested in that she tried on last visit and she responded with "well I've got a lot of rings in here that doesn't help". Not only did this associate have an attitude from start to finish, but she had the audacity to call my friend's boyfriend and pressure him into buying the ring she chose as soon as we left... girl come on now... she will be getting that ring, but not from you or any of the millennia IDC associates. He will take his business elsewhere. Just a very very sad visit for my friend. This should have been a fabulous, exciting experience and it was ruined by Ivette... and if you're reading this Ivette, which I hope you do, don't judge a book by its cover, you lost a sale and broke a heart today.
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December 2023 by Shantel B.
Two days ago I slipped and fell and hit my ring, and both my husband and I agreed it was loose. I immediately took it to our local IDC (we live two hours south of Orlando) the next day and the lady who helped me took it, shook it and said, "it's fine" I explained that I would feel more comfortable if the jeweler looked at it so she took it back there, returning 30 seconds later telling me nothing is wrong with it. I could still feel the diamond move...but, I said thanks and left. I called my husband almost in tears, we're so invested into IDC with this damn diamond and their trade in program, I feel stuck. Needless to say today we drove to Orlando and was helped by amazing staff at the Conroy Road store. They did confirm the diamond was loose, and after about 5 minutes, they returned and the jeweler had fixed it. We spoke to the manager and explained our entire experience and he asked if we had 10 more minutes, he wanted to fix my ring. He came back a few minutes later and it's a perfect circle. He apologized profusely for the experience we've had, and sad to say, my husband and I will be traveling to Orlando from Port Saint Lucie (2 hours) just to see Ivette and the rest of your team at Conroy Road.
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December 2023 by Stephanie L.
Daniel and Jason were the most friendly, knowledgeable, helpful, and attentive jewelers, I have ever worked with! They made the experience of my son getting engaged so pleasurable! They took great care to make sure that he and his fiancee would be happy and that everything was absolutely perfect. They went above and beyond in every area of service. I was particularly impressed when they did not push my son to spend more than what was within his budget. They worked with him to find what he could afford and could be happy with at the same time. Thank you so much Daniel and Jason. You two are the best!
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October 2023 by Mayra Reyes
We had the absolute pleasure to work with Ivette. She is extremely knowledgeable and great to work with. She listened to our needs and showed us exactly what we wanted. We went in to purchase an engagement ring and ended up purchasing some additional pieces. We did not feel pressured nor overwhelmed, In the contrary she made us feel very comfortable. If we could give her 10 stars we would. If you want the best experience go see Ivette!!!
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October 2023 by Brady & Kimberly Liette
Jason was friendly, professional and patient! We loved our time at your Orlando store! Thank you IDC
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October 2023 by Samantha Byrne
I came to IDC with my boyfriend to go ring shopping! I was reluctant because I still want to be surprised but Jason was so incredible. He spent so much time educating us about diamonds and settings and their huge inventory allowed me to try on LITERALLY sooo many rings that I loved! Jason had so much knowledge and is so personable and kind. I really felt his full attention purely giving us exactly what we needed! He was so patient answering all of our numerous questions! Being somewhat versed in Jewelry he was able to squash all my concerns and their quality diamonds proved me that even without the best of the best you still have a virtually flawless diamond. I am so ecstatic and know my boyfriend is set with Jason’s help! I highly recommend seeing him when you’re there for the best most personalized experience! Thanks Jason for being apart of this experience!
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October 2023 by Elsa Lopez
My experience here was beyond words. Lee helped us design our own wedding bands bending over backward to make sure we ended up with the perfect rings for us. I will not go to anyone else with any diamond / jewelry needs. Lee - thank you so much for making the beginning of our marriage such a wonderful experience. We love you Lee!!!!!!
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September 2023 by Taylor Lieflander
Lilia made our entire experience so awesome! Felt like family throughout the whole process. She is very passionate about her job and explains everything in great detail! She gets to know you and your story. You’ll never feel pressured when you buy with her!
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September 2023 by Kassandra Byler
5 star customer experience because of Jason!!Jason helped me pick out wedding bands. He was so focused on finding me something I really wanted. I was very appreciative of how had me try on so many different styles just to make sure that I liked what I got. He was also very fun and enjoyable to work with. He GENUINELY cared about my experience. I haven’t had service like this anywhere.Got both wedding bands the same day and we LOVE them. They’re perfect looking and surprisingly under our budget! Very happy :)
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September 2023 by Darcee Taylor
Lee was awesome!! He took his time in finding the exact ring I was looking for. Excellent customer service. He was patient, he put no pressure on me, he made me feel very comfortable. I thank you very much for not just fixing my earrings I brought in to begin with, but for your outstanding customer service. If I could give him 10 stars, I would.
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September 2023 by Arturo Rodriguez
Ryan was great at helping my wife and I purchase her first set of diamond studs for our upcoming anniversary. Highly recommend IDC.
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August 2023 by Stephnie Sahadeo
We have had the most amazing experience here at IDC Milenia! Lilia has taken such great care of us from the time my fiancé purchased my engagement ring to purchasing and customizing our wedding bands! She not only helped us with making it uniquely ours, but with all the options of payments and financing! She even allowed us to keep the rings there until our wedding! Thank you Lilia!
