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January 2024 by Matthew D
Good insurance agent.
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November 2023 by Alexandra Thierry
James Tucker was a pleasure to work with. Quick turn around and extremely efficient. Highly recommend this agency.
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June 2023 by Tyler
James canceled my insurance without telling me and said that he noted that I requested for it to be canceled. Not true at all. I said i was going to start shopping around since my premium keeps going up and I will call back to cancel once I find new insurance. Never called back to confirm the cancelation and he canceled it anyways.
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May 2023 by Andrew Lin
I had a Citizen's homeowner's policy with Jim Ackerman. I received a notice for non-renewal towards the end of 2022 due to an aging roof and an inflation-adjusted coverage limit that was too high. I promptly replaced my roof in January and requested a lower limit in order to be reinstated. I contacted James Tucker at State Farm multiple times for this and he was unresponsive for months.I asked for a policy transfer (homeowner's and auto) to another State Farm agent who was willing to help. Only then did I receive correspondence from Jim Ackerman, and James Tucker promptly submitted the reduced coverage limit request to Citizens. I just learned that Citizens never received the request from James and non-renewed my policy on May 20, 2023. Either he lied or is incompetent.My premium with Citizens was $1,700. The only other policy I qualify for at the moment is $8,500. I don’t know how you can trust an office like this for insurance and financial protection.
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May 2023 by Richie Hartig (Richard)
Always friendly and helpful. Definitely quite happy to get coverage with them.
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February 2023 by Elaine Matthews
We have been with State Farm for 31 years for our Homeowners Insurance. James Tucker works with Jim Ackerman and helped us with adding our auto insurance and Umbrella policies to bundle and get better discounted prices. He recently went above and beyond to help us with lightning damage that occurred to receive some compensation. His knowledge of the insurance field and his personal customer service is unusual in today's market. It is very much noticed and appreciated by us as long term clients!
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January 2023 by Louis C
We had a great experience with Jim and his agency. He and his office were very friendly and extremely knowledgeable. I would recommend them to anyone looking insurance or investments as they are a one stop shop and can do both.
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December 2022 by Audrey Elles
Gannon Martin was the most fabulous consult advisor. He made me feel conidident that I was getting the best policy for the best price. I walked out feeling educated and knowingly I wouldn’t regret my commitment at State Farm. Thank you Gannon Martin.
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December 2022 by Alex Vorndran
I called for renters insurance, minus the time it took me to find the billing address of my apartment, maybe 5 minutes on the phone. Had the option to pay the term in full and now I don’t have to think or worry about it again.
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December 2022 by David Martin
Great State Farm agency, I've been with them for many years. I highly recommend Gannon, he was very professional and went went out of his way to make sure I got the help I needed
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December 2022 by Louis C.
Service is not dead. Jim Ackerman's agency is a fine example of fantastic service. I brought my senior mother into their office last week and they were amazing. They took the time to sit down and understand our needs and provided the proper solutions as opposed to treating us like a transaction. I would definitely recommend them to others that are looking for a quality agency. They have a really nice office too.
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August 2022 by joe alves
Extremely friendly and professional service. The agent who assisted me Gannon Martin was kind, understanding and trustworthy. I feel comfortable going back to Statefarm with any questions I have. Will be staying with this provider for a long time.
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August 2022 by Mike Saffran
James Tucker went above and beyond, he’s very knowledgeable and was patient in explaining the process. He saved us money too, thanks James!
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July 2022 by ken hawkins
All was good had all my updates done received my discount for my auto insurance big savings for a good driver. & updated om life insurance.
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May 2022 by Emily Thor
This is a great State Farm office! Gannon was so helpful and went the extra mile when helping with my car insurance. Would 100% recommend his assistance!
