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November 2023 by Moria Mo W.
I am giving 1 only because I have to leave a star to post my review. I leave this review concerning the CUSTOMER SERVICE at JIMMY CHOO MILLENIA MALL ORLANDO. I took a pair of shoes to the store to be sent off for repair. I entered (as the store was empty but it was early) and was NOT GREETED. I spoke and explained why o was there and what I needed done. Once viewing my shows (valued at 2200.00) I was treated slightly better. I was told that I would be called and NEVER RECEIVED any communication about my shoes. When I decided to personally check 1 MONTH later, I entered the store yet again NOT GREETED. I Stated why I was there and I was spoken to as if I could never have shoes there. After retrieving my shoes I was offered water for the mistake. WATER GIRL BYE!!! Just know they will NEVER get my money. I will travel the 3hrs to MIAMI before I EVER return to that store. #jimmychoo
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September 2023 by Carla Weber
Went in to try on some nude pumps. We were greeted with kindness and enthusiasm. My daughter was a little leery of being there and the staff even made her feel great! Corinne was so kind and helpful, and I will definitely be back! It’s rare and wonderful to find customer service like this anymore, especially at some designer boutiques, but this store was just WONDERFUL! Thank you so much and we will be back!
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February 2023 by Ronnald M.
I recently attended an event at the Millenia Mall location of Jimmy Choo. The occasion was held to promote both Jimmy Choo's Spring 2023 Collection and Winter Park Fashion Week. A portion of the sales proceeds benefited the non-profit organization Touched by Type 1 which raises funds to find a cure and inspire those with diabetes to thrive.Besides perusing the London-based fashion house's newest shoes, handbags, accessories and fragrances, I had the opportunity to meet Sarah G, who hosted the event at Jimmy Choo and whose company is organizing Winter Park Fashion Week. I also have to give kudos to a Jimmy Choo employee, Corinne C., who was friendly and accommodating in answering my questions and assisting during my time at their location.I truly enjoyed my time meeting Jimmy Choo staff members along with the models, make-up artists and others who will be attending the many trunk shows and designer promotions prior to the big runway event on Saturday, February 25, 2023. A hearty thanks to all those involved with bringing this event to fruition.
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September 2022 by Kelly Chong
Worst shopping experience ever! Will never buy anything at jimmy choo again!
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July 2022 by Kristie Fuentes
Went in today to buy my dream wedding shoes. I was greeted and treated with kindness and stellar customer service. Pedro made myExperience for my family and I magical. Sales associates were not pushy, and 100% honest. They made it such a beautiful experience.I would highly recommend !
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May 2022 by Amber Johnston
Oxana is amazing! She is very professional and always has the answers to my questions. She has always gone above and beyond in helping me find the things I need. This location is the best!
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April 2022 by Hector Reyes
(Translated by Google) Cardin is the best, THANK YOU!!!(Original)Cardin est le meilleur, MERCI!!!
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March 2022 by Andrea H
Shannon is the most unprepared person to be a sales associate at a store worse yet, she is managing one. Elegance and poise is not one of her qualities if any. She makes undermining comments to clients and while I was at the store I saw it happening twice. She needs a course in customer service ASAP, but unfortunately for her looking people down or making them feel bad is a character problem and not fixable with a course.
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February 2022 by Rachael C
The team here is wonderful! Shannon is a great manager and Pedro and Bella are both fantastic sales members to work with, both very welcoming and helpful with all my needs. I worked more closely with Pedro and he was very warming from the start, very patient with me as I debated on items, knowledgeable with his products, and helped me select the best items for what I was looking for. He didn’t care about a sale, he cared about the service - which is most important! I will definitely be coming back here to support this team and store. Thanks guys!
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February 2022 by Kenza M.
Amazing people they are the best of the best. Their staff will provide all the great advice and suggestions you need. Special mention to the sales lady who was very helpful. Because of her professionalism, I made some purchases which I was very satisfied with. Thank you Lordie. See you soon. :-)
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January 2022 by Leo Aqua
Cute shoes. Most customers are Chinese tourists.
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May 2021 by Maysoon H.
This review is not regarding the store but the actual shoe itself -literally the most unfortable shoe I have ever owned. I have been more comfortable in a pair of shoes from Payless . I wore these for a night out and I can no longer feel my toes . Everything hurts , I was so close to doing the most ghetto thing of my life & taking them off & just walking barefoot . I was raised to be a lady so I didn't . I was close though . Highly disappointed in this brand & wil not be purchasing Another pair ever in my life . Sticking to my loubs
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April 2021 by Gay Priest Pucci
Cute shoes. Most customers are Chinese tourists.
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March 2021 by Terrie Lynn Scott Taylor
OMG!!!! I was in shoe and purse heaven and the sells folks were GREAT!!! Wish I could have bought something ? ? ?
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May 2019 by Cate Ruth
Not only does this company make beautiful shoes but the customer service is outstanding. Unfortunately there was an issue with a purchase that was out of their control, however, they went above and beyond to make it right and were extremely kind and thoughtful throughout the whole process.
