September 2020 by Joetta Craig
Great customer service. Food is excellent.Thanks
August 2020 by Les Kafel
Food was good, as expected. Menu has been trimmed due to the pandemic. So, some old favorites were not available. Service did not meet my expectations for a Landry's restaurant on this occasion.
August 2020 by Fernando Merlina
Very nice food, place is great. I got the salmon and it was delicious.
August 2020 by Elissa Burch
My Princess and her Blessing have been raving about Joes ? an their amazing ? legs.From the time we walked in till the goodbyes ? it was pure joy. The host was friendly and engaging. Our server was fabulous, never missed a beat, our glasses were always full an the guys never wanted for a bar drink. Can't for the life of me remember her name but we were there 08/14/20 at table 32 at closing time, maybe management can recognize, ???. But seriously the staff was great, the crab was perfect. I had an memorable experience.
August 2020 by John DeBell
Outstanding service by our server, Darcy. Polite, attentive, friendly and responsive. Food was outstanding as usual. Excellent experience.
August 2020 by Shaun Franklin
The place was super clean, the decor was really fun and cool. The atmosphere was relaxed and the staff was still very high spirited. As usual the food was delicious. The steampots are freaking delicious. And the chocolate cake almost gave me diabetes. But it was so so good.
August 2020 by Cathy Bliss
Service was excellent.Way overpriced. Food wasn't that good. Won't go back. Clams were dry. There was no broth or butter. We had an appetizer with calamari, (frozen), seafood dip, (very cheesy, not much seafood taste) and some kind of seafood balls, (also too cheesy). Just used to fresh seafood in Florida.
August 2020 by Kenneth S.
The service continues to be high and effective. However, the quality of the food as well as the quantity have decreased significantly. This has been my perception during my last two previous visits and I've confirmed it today. It difficult to blame this situation to the pandemic situation we are going through.
August 2020 by Patrick N.
I am a frequent visitor to the Orlando area due to traveling for work. Joe's Crab Shack is usually my favorite place to eat, I have been to multiple locations in the Orlando area, but tonight at this specific Joes, I did not get the experience I usually get. It started off by sitting at my table for almost 10 minutes without being greeted. Once my server came over, he instantly smelled like cigarette smoke and alcohol. He didn't bother saying his name, or maybe I didn't realize he did because he was talking so fast and was slurring his words, as well as having a thick accent. My appetizer came, and another server dropped it off, it tasted like it was sitting in the kitchen for quite some time before being brought out to me. My actual meal, the Joes Classic Steam Pot that I ordered with no sausage, came with the sausage. I didnt bother to say anything because I didnt want to interact with my server any more than I already had. After finishing my meal, I had to wave down another server to get my bill for me because my server went MIA for 20 minutes. When I left, I actually saw my server smoking a cigarette towards the back of the building. As I said, I have been to multiple Joe's in the Orlando area, and this has been the worst experience ever. I would have given it a 1-star review, but the meal its self was great, I love Joe's, and they are always consistent with the food.
July 2020 by Action Jackson
If you love crabs and seafood this is the place to go. Great atmosphere and even better seafood.
July 2020 by Kynda R.
Always a fun (and tasty) place to eat! This was our first visit to this Joe's in Orlando. We were seated quickly. Tables were clearly marked for social distancing. Restaurant staff all wore masks. We were required to wear masks to our table and in/out of restrooms.We ordered 1 lb of peel and eat shrimp, each ordered the King crab bucket which came with potatoes and corn on the cob, and two soft drinks. Our meal topped out at just under $115.Really good meal. We need to go to Joe's Crab Shack more often.
July 2020 by Angelique Rios
Food was amazing and the staff was so friendly. Will definitely go again
July 2020 by Jaylyn F.
First we make a reservation around 8:45 and they tell us a hr wait or longer and he end up checking the time they close and it says 10 so why would you tell us to come back at 10 if you're going to be closed then we repeatedly car 10 to 15 times only for them to keep picking the phone up and hanging up on us and they would have the phone off the hook so that it was busy on purpose keep in mind we were just in there to make a reservation and it was not that busy but yet there's an hour wait and when we come back they will be close and then the guy Who answered the phone was laughing and said that's just a quoted time won't dare give a penny to these fools!
July 2020 by Joshua R.
This place was wide open , fully staffed and is serving a full menu , I ordered the Atlantic steam pot , the portions where not as advertised . You would think that the price would be proportionate to the food but it's not , it's a tourist trap and the hostess was terrible , I do not recommend this place !
July 2020 by Tom Freeman
First, let me say that our server Anthony was great! He was on top of his game. Never had an empty drink, always checked on our table to make sure everything was ok. There were 3 of us and we all had the Classic Steam Pot. Man it was so good. I have been wanting to go for a while and just couldn’t get there. Tried the Daytona store but they wouldn’t let us in one night because it was 7:25pm and they told us they were closed. I won’t be going back to that one anytime soon but I WILL be back at Joes in orlando again soon.
July 2020 by Tracey Volturno
Waiter was excellent and friendly. Food was alright but really wasn't what we were looking for. Don't recommend the food.
July 2020 by Stephanie C Slater-Hessenflow
I can’t give enough raves to this place!! The food AND the staff were amazing!!!!
July 2020 by Teri Kretzschmar
First time we went there we were sitting at a table and we waited for 20 minutes for someone to come and wait on us. When the guy did come he apologized. Next time we had two other waiters and they don’t even come close to Carolyn.We had Carolyn as our waitress and she was the best! Food was good. We go there every time we go to universal! Just love it!
July 2020 by Ramona Ramdin-Mercedes
The food was ok. It didn't taste as good as other times. The menu was limited I guess due to the rona. We ordered for pickup but they didn't start cooking it until we got there. They said that many people confuse their location with another and that's why they do it. Just giving a heads up for anyone ordering takeout. The staff was very friendly.
July 2020 by Solar Mike
I finally went out to eat. I was disappointed by the limited menu. Understandable because of the virus. Had to settle on a dish. The bartender served us and she seemed more content to do side work, work with take out orders, and play with her phone. Never once asked about the quality of the food. Zero clams in the $5 cup of clam chowder. The manager walked by several times. Never asked us how we were and seemed more focused on Uber Eats deliveries as well. Seems like if you really want to be taken care of that you should order to go food.
July 2020 by Tanisha Couts
Food was okay. Server was the best out of the experience. Kitchen staff forgot multiple items on our salads...items that are listed in the menu. He apologized and felt bad...even though it wasn't his fault.
June 2020 by Jerry Kandler
I called and placed an order over the phone. I was told it would be ready in 15 minutes. I showed up to find out that the order was never sent to the kitchen. I was given the excuse that they put orders in until the person that placed the order shows up. I asked why I was told this over the phone they said the guy that Answered the phone was new. I was offered a glass of water after spending over $100.00. All I can say is wow! Sad sad service!
June 2020 by Alyssa B.
Awesome food, lots of flavor. Got the snow crab and the shrimp tacos. Great food. Service was a bit slooooow though.
June 2020 by Diane Ruggiero
Great food and atmosphere. Constant cleaning.
June 2020 by Michael Patrick Sweeney
Our Server Anthony was great! Class Act. Very nice dining experience! Great food too!
June 2020 by Janet Tidwell
The manager Jason made it seem that he was gonna fix the problem. He made it seem like my entree was gonna be free. He came to the table said he took the shrimp tacos off,because they were cold. Then they switch my entree to a burger. Then try to charge me for cheeseburger. He try to tell me didnt I enjoy my burger. I said no I dont eat red meat. That's the only thing they couldnt mess up. Then the service was slow. We got sat down and waitresses didnt come till 20 mins later. Then it took 1hr and 5 mins to get our food. I eat at Joe's crab shack all the time at a different location. We have never had poor service like this ever. This location really disappoints me . What's even sad Is we are on vacation.
May 2020 by devin walters
Horrible experience, none of the staff were friendly and cared to address our problems. Will probably never go again, for what I paid I expect better service.
May 2020 by Brian Dolan
Had a great dinner tonight, great service, and whole staff was super appreciative and of every guest there. I had the Cajun boil, my 8 year old ate pretty much everything, and we were very comfortable in the clean and spacious restaurant. Nice to get out, especially for good steamed crabs!
May 2020 by Jess J.
Food was very good and our waitress Theresa was so sweet and attentive. Definitely glad we stopped here during our vacation.
April 2020 by Michelle Gonka
The sushi is really good. This place brings back good memories my husband and I loved this place. I lost my husband two years ago this was the second restaurant we went to together.