-
March 2024 by Debra R.
Our sales person Sam Monsour was very helpful and understanding when we had to make a return and exchange, he did everything in his power to make sure we were happy and satisfied. The G.M. Juan Rodriguez made sure that we were completely satisfied and he is the reason we were able to make the transition smoothly. We have been in business with these people many times before and have gotten only good things, and we are currently buying something from them right now. We would highly recommend Kane's Furniture to our family and friend, thanks again!
-
December 2023 by William Serrano
We are very pleased with the attention and courtesy provided to us during our furniture shopping at Kanes Furniture. Jassely was our furniture shopping guide and she was very attentive, courteous and knowledgeable to clarify all our doubts before our recent buy. The manager was also very attentive and courteous. Additionally Jassely talks Spanish and English so she was able to clarify doubts in our main language which was very helpful in such a detailed buy. I defenetly recommend do to the quality of the products, design, attention to client and deals.
-
November 2023 by Briana Rodriguez
By far the worst store and custom service I’ve ever experienced. Employees and I went in to pick up some tickets that were GIVEN to us as apart of a promotion they were giving out apart of Buccaneers ect.The moment we met with their operations manger I knew it would be a headache- his face, posture, facial expressions said it all. Not only did he refuse to give us the tickets he was extremely racist! He claimed that the Drivers license was expired but it CLEARLY wasn’t! It doesn’t expired for a few more years! I’m sure he is used to talking to customers any which way he sees fit and that’s absolutely disgusting to have some one in that position like him. Zesaun would NOT be apart of the customer service industry as he has a lot to learn.
-
November 2023 by Jenny Baughman
Joseph was so caring and patient, to help me figure out the perfectCombination for me! He was a joy to work with. He gave me my space to look and was gracious to help me when I needed him! Thank you so much as I truly enjoyed the experience and hope he’s there to help me when I return!
-
November 2023 by steve wilson
The customer service provided by salesman Sam was excellent. He was attentive, knowledgeable, patient, extremely polite and accommodating. Also Sam’s attention to detail was surpassed. I highly recommend Kane’s furniture for all of your household needs! I recommend this as a result of the great customer service by Sam and the wide variety of home furniture to select from! Thank you for a job. Well done!
-
November 2023 by Yesenia Torres
Michell Fraiha helped us on purchasing our new Sectional Sofa and therapeutic mattress he was amazing in all aspects. He was very welcoming, friendly, professional and very knowledgeable. Thank you so much Michell we will definitely be back to purchase our future Dinning room set from him.
-
October 2023 by Leenah Luna Taylor
I have been a Kane’s customer since 2019 and I love their furniture. Last week I went with my parents Joseline took good care of us, she was very nice and patient, I will always choose Kane’s Furniture for my needs
-
October 2023 by osman zencirkiran
I have just moved in Florida and bought some furniture from Kane's on 10/06/2023. They said furniture will be at our home on 16th of October. lead time was 10 day. I called the customer service today to follow up my order and they told me delivery date is end of the month. They promised me to deliver the furniture quickly while buying but now they just simply saying that the earliest date is end of the month. Lead time became 25 days and there is no warranty for the delivery at that time. My main reason to purchase from them was the delivery date. But now I need to wait 15 days more...They didnt even call me to inform, I learned the delay when I called to follow up...I will never buy again from them
-
October 2023 by Sueli Antoni
I leave an evaluation of my purchase experience in this store, to the saleswoman Jassely who served us and was very receptive in her service, friendly, polite and helpful and in the after-sales service too, I would like to praise along with the furniture removal team, who was very careful with my things and the loading was extremely careful, these employees are to be congratulated, I hope to make a new purchase soon
-
September 2023 by Annie Smith
Joveline was our Sales Consultant. She’s lovely, professional, patient and knowledgeable. She’s an angel ? I really enjoyed spending time with her and the no pressure experience was so nice! She helped my mother and I make the best decision for our lifestyle, needs, style and space. Zero stress! Also, I would like to compliment Simon. Awesome guy… and the rest of the sales team. You can’t go wrong with this location. Just good people! Thank you ?
-
September 2023 by Asia Gilroy
Customer service was great! My experience was an enjoyable one. Kanes had a great selection of comfortable options and more unique pieces than I saw at other stores like Ashley and RTG. Happy with my purchase and excited for my new couch!!!!
-
September 2023 by Jaylene Boseman Jackson
Wrong boxspring, and now my husband who has cancer can't sleep in our new bed because we are up in the ceiling very close to the ceiling fan bed too tall. Called and told them and told me that they would call me back no call8:00am Kanes Furniture calls me regarding a solution to resolve this issue, Michelle who was very polite, and empathized my current family situation and assured us that this will rectified. Very professional with apologies. Thank you Michelle, she definitely shows what customer service care is all about.
-
August 2023 by Jackie Hart-Mickelson
Angel Reyes was outstanding today. Kane’s always comes in clutch when I need furniture. He helped me find the perfect couch for our Disco Den.
-
August 2023 by Luz Patricia Hernandez
Sam Mansour sales vendor was very helpful, he answer all question, very patient. We comeback the next day and we did the purchase with him. He have excellent customer service. WE was very please with the prices.
-
August 2023 by RASHMY DELVA
So I went to a few furniture stores in the area. When I got to Kane’s Furniture as soon as we walked in I felt welcomed. We were greeted by Joveline. She was amazing, helped us navigate the store and showed us different options on sectional sofas. She gave me space to look around but was close by if I had any questions. Before I left she gave me her business card and advise me no pressure take your time on which couch I want if we even wanted to purchase there no pressure. I fell in love with the Erin couch, I texted Joveline the next day to let her know I was coming back to purchase the couch and would like to keep working with her. Her customer service and professionalism 10/10. Highly recommend if you’re looking for furniture checkout this location and make sure to ask for Joveline!!