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August 2023 by yusuf Salwati
Selling preparations
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August 2023 by Ximena Pizarro
Excellent products!!
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July 2023 by Dorcas D
What can I say? My gal pal & I went shopping at this location after hearing Majorie Harvey rave abt their products.Best ever...Over the yrs I've spent a small fortune on useless expensive mall anchor store, drugstore, & mega store products, with no sucess.Finally, my hubby said my skin is so smooth & no more ashy elbows.The customer service was outstanding. She was so inviting, welcoming, & knowledgeable abt the entire line.Although we entered abt an 1hr bef closing, she was exceptionally kind.She md fab recommendations beyond what we were already familiar with.The sales clerk gave us a quick tutorial abt the brand & we wound up purchasing much more than we originally purchased bef.We thought to buy online but read in popular shopping sites that Chinese counterfeits were being sold on 3rd party sites.Buy fm this store so you'll get authentic products.My gal pal wasn't shopping but she was so impressed with the clerk & products that she spent just as much as I did.
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April 2023 by Leah Fike
Wow! I have never been to this store, so I decided to try the samples at the front door. Oh my! The hand lotion feels amazing ?My mother and I decided to stop in and ask questions. Chris and Brittany were fantastic and sharing amazing information on skincare. Thank you for your patience and knowledge. Keep up the great work ?Got to take home some samples to try and learn more about their savings and point system. I was not pressured to buy anything but boy the products are amazing.This is a great place to get your skin analysis done.
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December 2022 by Patrick DuChêne
I absolutely love Kiehl’s, and this is the only location in Orlando! They make wonderful gifts and there is truly something for everyone. The prices are reasonable for the very high quality — I would consider it accessible luxury. The staff of this Millennia location were extremely kind and informative; they helped me find the best deals and narrow down my options to find just what I was looking for. They gift wrapped everything beautifully too. I highly recommend stopping in for very high-quality skin and body care!
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December 2022 by Yasmine P. Clarke
Amazing Store! Excellent one-on-one service!!
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November 2022 by John M.
Pretty cool location and I also like that Mr Bones, the skeleton mannequin, greets you at the door. This particular location is in the Millennia Mall and the staff is friendly and professional. Call in all, it was a good experience.
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December 2021 by Susan Marrs Younkin
Love Kiehl's! Went to buy a face regimen for my boyfriend who washes his gace with shampoo and wonders why he's a blackhead greaseball...??
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December 2021 by Susan Marrs
Love Kiehl's! Went to buy a face regimen for my boyfriend who washes his gace with shampoo and wonders why he's a blackhead greaseball...??
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October 2021 by Francesca W.
This has to be the friendliest, most helpful Kiehl's store I've ever been in. Period. I've used Kiehl's for over a decade and It's the only skin products that actually make a difference with my skin. (and believe me, I've tried everything.) Oscar helped me today, and he was AMAZING. He really took time to explain products to me, what deals they had going on, etc. He's extremely knowledgeable and answered all my questions. Now, some Kiehls shops can be quite stingy with their samples but this store isn't at all. They actually do want you to find the skincare routine that's right for you. They've got really great promotions as well - stuff you couldn't get in another store or online - so it's definitely worth it to drop in. 10/10
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September 2021 by GuangXiang Liao
Nice people here
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January 2021 by lisa sanders
I went to this store. I was greeted by the Kiehl’s representative who was really professional and friendly with me. I had a issue with 2 products and I need to exchange couple of products for my favorite kiehl’s skin care. The Kiehl’s representative help me exchange the skin care without objections, attitude etc.. I get out of the store with my fave products get an exchange without drama and I’m very happy the customer service that I was given. I will call and make orders or stop by just because of the exellent customer service
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December 2020 by John Hodson
Very helpful service and we will almost certainly be back.
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October 2020 by Sheena
This location has seriously gone down hill. I used to frequent this location, but after 3 bad experiences....no more. Staff is rude and lazy and clueless.
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January 2020 by Rob J.
Update 1/20/20: Customer Service called and will be sending my Mom a replacement. Thank you Kiehls. The Vitamin C Serum has helped me keep a youthful face. All my high school friends are amazed how young I look. So I had to buy it for my Mom too! This store is amazing and I have be a loyal customer here. I have been a loyal customer to Kiehls for many years...then after all my loyalty I get treated badly by customer service at corporate when a product is defective that I ordered online: I bought this Christmas Gift Kit for my 80 year old mother in the nursing home. While on my visit (9 hours away) I gave her this as part of her Christmas gift. Since she is unable to apply it to her own face, I opened the box and when I tried to pump the vitamin C Serum, nothing came out. The pump is defective so I contacted customer service. I finally heard back when I was back in Florida. I was then told I need to send the item back in the original package for a replacement. I explained that my mother is paralyzed and not able to do anything, let alone pack the product and send back. I will not be back to see her for 4 weeks. Needless to say, I will never buy Kiehls again. I have been a loyal customer for 5 years. Really bad customer service. Lowest rating I can possibly give.
