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October 2023 by Marta Martinez
One of the friendliest ppl I’ve ever met a delightful person to always see, she is the reason why we go to the family pawn so much!!
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October 2023 by Cynthia Longoria
Great item, great prices and the manager gave wonderful service! Will recommend and will return!?
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October 2023 by Latoria Washington
Josean was the best! Very knowledgeable and customer service was superb!
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July 2023 by Alex Colina
I came in just to check out what they might have. Something caught my eye, we negotiated the price a little bit and I walked out with an item I didn't expect to find and glad I did. The ladies behind the counter were helpful and nice.Win-win... everybody's happy.
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July 2023 by Joaquin Isaac
Very professional, knowledgeable, friendly. They went above and beyond my expectations. Can't wait to do business with them again.
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July 2023 by x v
GREAT customer service. Nice attitude, helpful, knowledgeable, patient . I am very happy with his help and information
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June 2023 by Jessi Guzman
Yaya helped me sell my ring. She was awesome and very professional!
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June 2023 by Yasmeen Tariq
This is the second time in a row that I have come to this store, and if I could give it 0 stars I would. The store associate, who is a fat hispanic coward, cannot think for himself. He has to immediately ask his manager’s opinion on the items we brought in. She did not even turn around to look at our products. We had 2 Texas Instrument calculators (TI-84 Plus, and TI-30Xa), which is the main brand everyone uses and they are very expensive. The TI-84 Plus on its own is worth $140 at Office Depot. The messed up part of this situation is that they had a Texas Instruments product in their glass case already selling for $150! I’m not sure if they’re just racist because they think we are white. However, I am Puerto Rican and can very much understand everything she spoke in Spanish to her associate. Yesterday, I came in and experienced the same thing for $350 Bose Headphones. The associate cannot determine anything, search up a product himself, or even use his own voice to speak. Incredibly disrespectful. Who exactly would appreciate being condescendingly stared at when asking simple questions? I don’t deserve any sort of response? I’m not sure who trained these employees but I find it hard to believe their trainer instructed them to disrespect, ignore, and go mute to customers as soon as they walk through the door. Do NOT go to this shop whatsoever they don’t want business so don’t bother attempting any transactions with them.
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June 2023 by James BOND
Great experience!! Awesome customer service from both associates Josean & Suhay..highly recommend ?
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May 2023 by Born Longhorn
Maneger was easy to deal with he was cool professional....they didn't try to hustle me with a item I was there to pawn. Wish I found them before I use cash America.
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April 2023 by Katie Hopes
I’ve never had anything but a great experience at any location of La Familia Pawn and this location was no exception! Always the nicest people willing to lend you a fair hand. Thank you for making each experience stress free!
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March 2023 by Angie Rosa
Good customer service and Very professional! I will definitely come back.
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March 2023 by Julie Pat
Crawford the manager was great help and assist me to purchase correct product I thank him for his great work I will always go to buy from la familia on whisper lake 32873
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March 2023 by Julio Cesar
Excellent Service, Associates are nice !Luz have knowledge of everything about pawn, really nice Lady, explained everything about my pawn ( Thank you ) !!!Come to visit La Familia if you need some emergency cash or extra cash.
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February 2023 by Jason Bence
If you want to be treated like family, whether you need a loan or to browse their excellent selection look no further, this is the place to go. They live up to the name and more! 100% 2 thumbs way up, thank you guys and gals for the commitment to customer service and quality.
