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January 2024 by ChinaDoll Mcwhite
This is not my first time coming here... On multiple occasions I've encountered RUDE Front Desk agents and today was no different. My appointment was at 230 but I came in at 2pm just to be safe. Once I walked in a see a lobby full of people both sitting and standing. I also hear the FDA rudely tell the crowd of people how she's not going to get behind schedule on top of arguing with customer in the back. And Freemanone of the FD rep WAS EXTREMELY DISRESPECTFUL and RUDE!! I HAVE NEVER!!
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January 2024 by Abby Goffin
This place is very unsanitary, I felt gross just walking in there, super unsafe. The staff will laugh at you if you ask them what the estimated wait time will be. They are obviously understaffed from what I see here, I’ve been waiting for almost 2 hours in the waiting room that’s packed with the same people when I arrived! So if you plan on coming to this location for a drug screening or anything else get ready to be here all day no matter how early you arrive. I had to call my employer and switch locations.
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January 2024 by Dewitt D.
Poor customer service. If you are coming for an employment drug screening try another location waited 2 hours to get drug tested for them to tell you that they are playing catchup. Unprofessional and unsettling to not have enough chairs in the office space and to make the wait be excessive without any updates. If you aren't in the office when they call your name forget about it. Lack luster care for patients and wait time.
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January 2024 by Gerardo Pinto
Great ladies..very professionals…very good place for lab test…and fast…place was clean…i guess it was renew…Will be back…
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January 2024 by Don Cool Breeze
Checked in on the machine. It said "looking for appt" and the came back up for the next person. Did not say what time or go sit down. Nosigns
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January 2024 by Thiago Silva
Terrible service and a lot of delay.Answer: It doesn't seem like they're trying to improve. Have you seen the reviews of other Labs corps?
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January 2024 by Ashleigh Hall
Only staffed with 2 people, so you will wait an hour or more with an appointment. The woman who works the front desk is aggressive and confrontational. It may be the cheaper option if you are self-pay but go to Quest- its not worth it.
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January 2024 by Geobana Fortis
The worst place to do laboratories. A lot of waiting when you already have an appointment. No one at the window for about 15 to 20 minutes waiting for someone at the window. Unsanitized place. Horrible staff experience.
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January 2024 by Jean Charles
Horrible service lady at front desk extremely disrespectful and just everyone there was very pushy
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November 2023 by David Corral
This place is filthy. The screens you use to check appear to be covered in mucus. The top of the kiosk has black mold on it. The chairs are worn and the walls are scared. I had an appointment, elected to wait in my car for a text. They texted me at 15 minutes after my appointment that they were ready for me. I waited another 45 minutes, standing in the waiting room, because every seat was taken. Just waiting in this room makes you feel like you are going to catch some other disease. Sick people coughing and sneezing, little kids with runny noses running around putting their snotty hands on everything. I will NEVER go to this place again. If I could give them a 0 rating I would.
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November 2023 by Star Ortega Andulan
My husband went to get his lab test last week. He got into Lab Corp. Checked-in and everything OK. At the desk, the clerk asked him to pay $100 co-pay. We have been going to this Lab Corp for 5 years, and in our insurance, it's 0 co-pay, but he was asked to pay $100. Since he didn't bring cash and credit cards, he was asked to sign a form that he is not supposed to. I called my insurance agent and told her what had happened. My agent called Lab Corp and straightened the issue. @ Lab Corp,... please orientate your employees on how to understand professionally and learn more about insurance benefits.
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November 2023 by Patt
My first time coming in definitely not me last Simone I believe was the individual that assistant me. She was extremely empathetic, courteous and professional extremely fast at what she did and very sweet and knowledgeable.
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November 2023 by Trey Snyder
Had an appointment and checked in via text as instructed. Got a text to come inside just to be forced to sit in the waiting room for over an hour.
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October 2023 by Branco J.
Very poor and nasty customer service, I had to come twice to this location for drug test from my employer and both opportunities had to wait over 2 hours to get assisted, employees do not care about how long you waiting, they just tell you whatever nonsense excuse to make you sit down or leave..
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September 2023 by Aditya p
Appointment doesn't mean anything to them. Waiting since an hour for fingerprints only.What do you mean by : Occasionally, an influx of patients comes in at one time.When you give appointment that means any walking/influx should be given lower priority.You proved that you really don't know the meaning of appointment.
