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March 2024 by David Peterson
great process very helpful and super eye doctor too.
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March 2024 by Myriam Llera
The attention is fantastic! Miss Doovy lovely. I don't speak fluent English and she was very helpful. I wish there were more people like her in stores who speak Spanish. I 100% recommend this site! Quick, Efficient and pleasant attention.
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March 2024 by Thomas Griffiths
BREE DID AN OUTSTANDING Job...friendly, knowledgeable professional and provided an upscale personal service.Michelle G
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March 2024 by puppu khan
Greedy optometrist, we asked for glasses/contact lenses eye testing , they run the insurance and asked for $50 fee, we paid and test was done, the eye test report did not have eye contact lenses numbers, when we asked we were told that we need to pay $100 to get the eye contact lenses numbers. We had testing at several locations in last 20 years and never paid extra for contact lenses numbers. Be careful
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March 2024 by Dana Arroyo
Great place Teresa helped us! She’s awesome.
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March 2024 by Dana Rios
Teresa was amazing! Great place!! Thank you Teresa for all of your help!
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March 2024 by David Manni
Saved my lens popping out. Much love!
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March 2024 by Drew Gardner
Teresa is a LIFE-SAVER!!!!! I was traveling for work and I lost my contacts while swimming the night before a big conference on a Sunday. *Enter crisis mode* Multiple calls from Tampa to Orlando were unsuccessful until I called the sweetest, most helpful angel Teresa. Not only was she solution oriented, I felt like her #1 priority.I wish I lived closer as this would be my 1 and only location I would ever visit.For Teresa, the eyewear business is second to her world class customer service!!
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December 2023 by Herb Reid
My wife had issues with her glasses and the manager. Theresa went above and beyond in helping her with her situation.I would highly recommend Macy's Len's Crafters.
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December 2023 by Lukas Alexander
I decided to edite my previous Review after speaking with the customer service Department / Managers Theresa & Anderson to clarify the issue. Beware, they are two different stores of Lens Crafters at the Millenia Mall in Orlando, Fl (first and second floor respectively). They both served customers and managed their own database and eye doctors independently. I was totally confused of the actual location for my appointment and I came to wrong conclusions. They understood my point of view and reschedule our appointment for me and my wife. Thanks for owned the situation and reached out to gain another loyal customer.
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December 2023 by Wilson Chu
Bree was an amazing help to us. We needed contacts in a hurry in time for our wedding plans and she came in clutch! Got our order in and provided us with some trial contacts! 5 star experience! Definitely recommend coming to this store
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December 2023 by Mary P
My husband broke his glasses while on vacation, we called lens crafters they told us to come right over and they would take a look.When we walked in we were greeted by Zuly, she was very pleasant and very helpful.She looked at the glasses and with a very confident smile said i can fix these, she left for like 3 minutes came and handed my husband his glasses all fixed! Thank you Zuly for helping us while on vacation!
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December 2023 by Osas fire
The staff were great, courteous and very informative. We did not feel rushed and they answered all our questions thoughtfully. Very unusual and we are grateful. Keep up the good work.
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December 2023 by Pam James
Guerby assisted my husband today with his glasses and was kind, polite and professional. pleased with the outcome of getting his glasses repaired.
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December 2023 by Sophia Malone
Guerby was wonderful with great customer service and so helpful with everything. My family and I will definitely return.