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October 2022 by Danielle Thornton
I first spoke with Sarah at the University Ave location and she was AMAZING!! She went above and beyond to find me the type of pump I was looking for., which was located at the Chickasaw store. She put it on hold for me and told me I could pick it up anytime before 7p.The next day I called to get the model # to make sure it was compatible. Ryan answered and seemed like I was bothering him by calling. He put me on hold mid-conversation and he didn't come back for a while (over 5 minutes). I heard him talking in the background and eventually hung up. I called right back and no one answered. I called back about 30 minutes later and he gave me the model number, but he seemed frustrated and not very helpful. I told him I'd be there to pick it up the next day.I called back the next day to get the price because I couldn't go (my boyfriend was picking up the pump instead and I wanted to get the price to give him the money). A different person answered told me he "couldn't help me." He said "your pump is probably in the back and you'll just have to come and get it. I can't go back there and find it now." Frustrating, but ok. My boyfriend went to pick it up today after work and they told him no one was there to give a price until Friday when the GM returns. This is the day I've paid to have it installed and I work from home so I have no way to go and get it before my appointment. Not a good experience at all.
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October 2022 by Jeff Stamper
Great place to get pool supplies. The guys that work at this location are helpful. They test your water & are very knowledgeable. ⭐⭐⭐⭐⭐
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July 2021 by Tony R.
The costumer service at this store was bad but it has gotten worse. Lately, they want you to walk back to the store and swap the chlorine jugs as they seat in the chair by the cashier. What else you guys want me to do, check myself out too? I can tell you last time I visit your store.
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October 2020 by David Lassoff
Great customer service, Leslie Pool has been a savior over the years
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October 2020 by Juan Lorenzo
The crew here is awesome!
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October 2020 by Greg Fields
Expensive
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October 2020 by Cindy stavisky
Edwin is the best! He is so incredibly helpful, taking his time and answering all of our questions. Helped us get the exact parts we needed, showed us options, wonderful experience every time we go there. Thank you!
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October 2019 by Ignacio Garcia
Free water testing takes the guesswork out of pool maintenance. They are always willing to answer any questions you may have
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October 2019 by manitoba moose
Good service for any pool service, skip the monthly pool guy
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October 2019 by Raven McShane Casimir
Nice people.
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October 2019 by YaTra Mor
Helpful people, just long wait to get service.They attended to me and helped me with questions about my pool water, only that I had to wait in line to be attended to for more than 10 minutes. There was only one cashier
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October 2019 by Raima Jardon
Excellent
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October 2019 by Gerardo Rodriguez
This guy seems like he knows what he's doing. Excellent in customer service I will give him more than 5 stars if possible. Thank you! Keep up the good work!
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October 2019 by Robert Brown
Edwin takes great care of his customers. The staff is always courtious and helpful.
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October 2019 by Mark Gleba
Nice employees, but charged us $200 in service fees to replace a motor that we bought from them 11 months ago that already burned out. Will be looking elsewhere in the future.