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December 2023 by amanda singh
Staff is very helpful and friendly. The Doctor is knowledgeable and spends time to listen to any concerns. Happy to be in their care
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December 2023 by Traci Valadez
The doctor and staff were AMAZING. They took me in last minute notice for an irritated eye. Did all the X-rays and exam in a very timely manner. I will be going back for my annual eye exams.
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December 2023 by Teddy Fresh
If I could give Dr. Vy and Lifetime Eyecare more than five stars, I would! For the past 16 years, they've been my go-to for all things vision-related, and their dedication to patient care has consistently exceeded my expectations.Top-Notch Customer Service: From the moment you walk in the door, you're greeted with warm smiles and genuine concern. The staff is incredibly efficient and knowledgeable, always going the extra mile to answer questions and address any concerns. Scheduling appointments is a breeze, and they're always flexible to accommodate my busy schedule.Dr. Vy's Expertise: Dr. Vy is a true professional, with a wealth of knowledge and experience. He takes the time to thoroughly explain everything, from diagnoses to treatment options, ensuring I feel informed and empowered. His gentle and patient demeanor puts me at ease during every visit, knowing I'm in the best hands possible.Pleasant and Efficient Experience: The office itself is clean, inviting, and equipped with the latest technology. Appointments run smoothly, with minimal waiting times. They even offer a variety of stylish frames to choose from, making the process of getting new glasses enjoyable.More than just Eye Care: Dr. Vy and his team go beyond just correcting vision. They take a holistic approach to my eye health, offering valuable advice on preventative measures and lifestyle adjustments. They truly care about my well-being, and it shows in every interaction.In conclusion, if you're looking for an exceptional eyecare provider, look no further than Dr. Vy and Lifetime Eyecare. Their commitment to patient care, combined with their expertise and friendly atmosphere, make them my top recommendation for anyone looking for a positive and comprehensive eye care experience
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December 2023 by renee braxton
I have a very special situation wearing surgical loupes and need distance for driving and light sensitive TED. Dr. Took the TIME to understand and listen and take a total different approach.. I now have Prada and Tiffany glasses at driving Prada sunglasses..5 Star!! Staff was sooo FUN! Really helped with my decisions tailored to my needs..
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December 2023 by Christopher Lalime
I love this place. The Dr is very personable, thorough and informative. The assistants in the office are incredibly helpful in choosing glasses to fit your insurance coverage and budget.
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December 2023 by Jeilyn Perez
Jael was amazing! Took care of me and knew exactly what I needed very detail oriented, professional and most importantly personable. I will returning to this practice. ?
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December 2023 by Robyn Bailey
Everyone here was so nice and welcome! Jael was so sweet and helped pick out the perfect pair of glasses! Highly recommend coming here.
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December 2023 by A Brown
This is best eye doctor in Orlando selection is awesome so many nice frames to choice from staff is so helpful, professional and my glasses I can see small print again I'm so happy with my new glasses Thank you ❤️
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December 2023 by Giovanni Minasalli
The people there are nice and answer all my questions. The appointments go smoothly and I can see a lot better now!
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December 2023 by Louis Quinones
Staff was excellent very professional and courteous. Met all my needs! Thank you.
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December 2023 by Alycia Springs
The staff at lifetime eyecare was extremely nice and accommodating during my appointment. They made sure I felt welcomed and well taken care of. 10 out of 10 recommended them for your eye care needs!
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December 2023 by Andrea Taylor
Jay was amazing! It felt like I was shopping with my best friend. She was very honest and helpful with my decision. I loved the energy when shopping here! Will definitely return.
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December 2023 by Julie Frisella
Wonderful experience! The entire staff is extremely helpful, caring and patient! I’ve certainly found my new eye care center! I highly recommend this office!
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December 2023 by M J Silva
This is long but the story is needed.I'll start off with the fact we were overcharged $275. When we went in they have you sign a paper for a test that you have to pay out of pocket $45 I did this test 2 years ago and they said it wasn't necessary to have every year so I decided to skip it this year but my husband did agree to have it done. I always ask for a detailed/itemized bill which no doctors office seems to want to offer anymore you have to ask for it. After we got home I seen that I had been charged for the $45 and I seen other charges that looked off. I called and they said they would look into it and call me back. They called back and said yes they mistakenly charged me for the test and looking at the bill she seen they had overcharge an additional $10 so she refunded me $55.A week or so later I got the summary from my insurance company and a whole lot was not matching up. I called my insurance company to help me understand how to read the paperwork. After going over it some they said they would call the Optometrist office and go over it with them. A little while later I get a call from the Optometrist office and they said they had overcharged me an additional $210!The more I thought about it the more upset I got. Why didn't they catch that when they looked over it and credited me back only $55? They apologized however if I had not gotten the detailed billing and actually took time to compare it to the insurance summary I would be out a total of $275To make this more frustrating both myself and my husband went in this year. My husband needed distance and reading, he chose a pair of frames and we waited for his glasses to come back. When they did we were going on vacation and he tried but he could not wear them, it distorted his vision to the point driving was not safe wearing them.When we went back in about the glasses the woman in charge was expressionless! (This was after we had contacted our insurance and they had to refund us the additional $210) she didn't even sit down with my husband and go over the issues with him to get a better understanding of the problem. She simply ask him what he wanted them to do, another exam to check the prescription or just change them to distance only as my husband had mentioned possibly doing. And she made a point to tell us that insurance would only cover changing them once and if that didn't correct the problem any other changes we would have to pay out of pocket as she stood there and looked at us. We both feel her demeanor was most likely because they had to refund us that money.I am really disappointed since I chose Lifetime Eyecare based on the high review score. The Optometrist was good both times and we have no issues with him however the woman in charge of the office has made me decide to find another Optometrist next year, not only was this experience not a good one but my prior experience was messed up too.Two years ago when I went here I purchased an extra pair of glasses just for the Computer, she kept trying to convince me to add distance to these glasses so when I looked over the top of the computer I could see. I clearly stated I didn't want anything but computer vision for that pair and that my computer was against a wall. Then I chose the same frames but two different colors black and brown so I could tell which pair was which. The black frames I wanted for my computer. We went over this several times, she repeated it back to me and I seen it written in her notes. However when they came back they were the opposite. They were sent back and corrected and I didn't think a whole lot of it at that time everyone makes mistakes sometimes. But after this last experience. My opinion has changed.The rest of the staff was very nice.
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November 2023 by Rick Jongema
The staff was super friendly and put me at ease in spite my bad mood that day. Dr Vy was very personable and relatable as well.