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November 2023 by Cynthia Romero-Escobar
Kevin was wonderful to work with. He really listened to our needs and sold us an excellent product!
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October 2023 by Cari Fitzgerald
Kevin was incredibly patient and helpful in assisting us with finding an affordable yet comfortable mattress. He provided expert guidance and took the time to understand our needs. Thanks to Kevin, we found the perfect mattress for my son and had an stress-free shopping experience. Highly recommend his exceptional service and this store!
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September 2023 by Thomas Watkins
My wife and I recently had an exceptional mattress shopping experience at Mattress Firm, all thanks to Kevin. From his warm welcome to his extensive product knowledge and patient guidance, Kevin made the process a breeze. He never rushed us, ensured we were well-informed, and even handled the paperwork efficiently. Thanks to Kevin's exceptional service, my wife and I now are enjoying restful nights on our new mattress from Mattress Firm. Highly recommended!
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September 2023 by Rod Olsen
Great products/ choices at a fair price.Knowledgeable friendly staff.Bought the Sleepy's curve @$699...first night lived up to the hype!
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August 2023 by D T
Kevin was extremely professional and helpful in quickly assessing our needs. He targeted the best product for us and educated us so we could make our purchase decision. We're very satisfied!
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August 2023 by James Davies
Shopping for mattresses is not an easy job. But Kevin made it seem pretty easy. He explained everything about every mattress we looked at. We would recommend Kevin to anyone looking to buy a mattress.
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July 2023 by Bradley Davis
Kevin was kind, knowledgeable and not pushy. He thought outside-the-box to help us find a mattress within our budget. Thanks, Kevin.
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July 2023 by Amy
Steve at the Mattress Firm in Lake Nona provided a great mattress buying experience. He patiently explained the differences of the various mattresses I tried out and worked to make sure I found something comfortable that fit my budget
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June 2023 by John Rampino
Eddie he was a great sales person. We already had an idea of what we were looking for. He took us to a couple of good selections. We made our choice from there and we were out the door in less than 45 minutes.
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June 2023 by Victoria Pontier
We had a great experience from start to finish. From the moment we walked in we were greeted. Initially, my fiancé and I walked in to look around for a mattress for our son and ended up buying one for ourselves. Steve and Kevin were very helpful/friendly and took their time explaining the differences in mattresses. They were both very knowledgeable. We didn't feel any kind of pressure. They spent a lot of time with us to make sure we'd pick the right mattress. Definitely would recommend stopping by if you're looking for a mattress.
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June 2023 by Virginia Marquez
Both times we have gone to Mattress Firm, Kevin, for our initial purchase, and Ed, who processed our exchange, were extremely pleasant to work with. There was little pressure and a lot of knowledge. Having to make an exchange because our initial selection wasn’t quite working out for us, we were a little nervous. But Ed processed the exchange for a different brand in accordance with their policies and promises. Thank you for making this a good experience.
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June 2023 by Leon Crawley
I had an amazing experience at Mattress Firm Nona Park. Please Please Please, if you go into the Mattress Firm on Narcoossee rd, ask for Ed. He was very knowledgeable, very friendly, patient and polite. Considering how difficult this process can be he made it a very easy and worth while experience. If you are looking for a mattress currently please don't hesitate to drop by the Narcoossee store and let him help you out. I promise you won't regret it.
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May 2023 by donnie91
I read reviews, called and made an appointment to see Kevin. He was super easy to work with and took the time to understand my sleeping issues. He definitely lived up to the reputation I see he’s formed based on these reviews. If you need a new mattress go see Kevin!! Thank you Kevin, much appreciated.
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May 2023 by Kelly Kukic
We’ve purchased two new mattresses for our home from this location over the past several months. Both Kevin and Ed are patient, knowledgeable, and have great customer service skills. If you are in the area and need a new bed, I highly recommend going to this location.
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April 2023 by Sparco MD
If you're in the market for a new mattress, I highly recommend visiting Steve and Kevin at Mattress Firm Lake Nona. They both made my buying experience an absolute delight with their exceptional knowledge, suggestions, and outstanding customer service.From the moment I walked into the store, I was impressed with their friendly and welcoming demeanor. They took the time to understand my needs and preferences and offered valuable insights and recommendations. Their attention to detail and willingness to answer all of my questions made me feel confident in my purchase decision.Thanks to Steve and Kevin's expertise, I ended up choosing the Stearns and Foster Lux Hybrid King Size, which has exceeded my expectations in every way. I am thrilled with my purchase and can't thank them enough for their fantastic service.If you're looking for a stress-free and enjoyable mattress buying experience, look no further than Steve and Kevin. They truly go above and beyond to ensure customer satisfaction, and it's clear that they are passionate about what they do. I can't recommend them enough!
