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November 2023 by Robinson Francois
The store rep Jess was super knowledgeable and helpful. We walked in wanting a particular brand and we walked out happy with another brand. She took the time to educate us on the different types of mattresses and then helped us find one in our budget. She really listened to us and made the whole experience comfortable. I would definitely recommend her and use her for future purchases!
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November 2023 by David Rosado
Walked in with intentions of checking out a few mattresses (obviously) and was greeted by Will. He was extremely knowledgeable, transparent and best of all, listened to my wants and needs. He went above and beyond and made me feel completely confident in my investment.If you’re unsure of anything, don’t be shy to ask questions. As I said, he provides all the answers and gives you all the time you need to test out all the options.Thank you so much for making it easy, Will. Keep doing what you’re doing!
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November 2023 by Lilly M
Kelly was a delight to work with! She was knowledgeable and patient and understood my needs and preferences. I’m a return customer and I’m happy I chose to buy from the Millenia store again.
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November 2023 by karen kuzsel
We bought an expensive mattress that fit our needs. The mattress turned out to be defective and 8 months later (through the company’s online requirements) we were approved for a replacement mattress. The store staff were wonderful and aided us through the not-intuitive process. The new mattress will be delivered soon so we hope the product is correct this time. The staff assured us we would be taken care of if anything else amiss.
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September 2023 by Paulina Morales
Outstanding support and great customer experience. Jessie was very attentive and helpful to be able to communicate the difference of the different mattresses. We were able to purchase my son’s mattress thanks to her professional guidance. Very satisfied.
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September 2023 by Joel Henriquez-Conejo
After having a sales rep from Ashley Homestore yell at me as I was leaving, Isaac and his coworker were the highlight of my shopping trip. They were both authentic and personable from the moment I came in to when I left. Thank you both for making the entire process easy and understandable. ?
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August 2023 by Gil Garcia
Such a great experience! I was worried since I've never actually bought a proper bed before but Kellee helped us tremendously. She asked us questions about what we were looking for and had us try a few different beds and found us the perfect one!
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August 2023 by Jamie Powell
The service I received was amazing!!! The representative did not stop working until he found the perfect mattress for me!!!I will definitely come back when I have a need for a mattress in the future!!Thank you for employing such awesome people ❤
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July 2023 by Nancy Henriques
Purchased 3 matresses from Isaac. Such a great, detailed, patient employee. I had planned to visit different stores but his personality made me want to make a decision right on the spot. Appreciate all of his knowledge and his patience while we made our choices.
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July 2023 by Ruty C
It's was a joyful time to be in mattress firm shoppes on Friday. We met the most courteous professional gentleman by the name Wilfred clemente . We were more than satisfied with the deal we got.We recommend any one who's looking for the best mattress in Orlando and the best seller in town.
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July 2023 by andrew hernandez
I would like to give a big thank you to Wilfred. I went in looking for a bed and bought two beds. I had so many questions and Wilfred had all the answers. He took his time showing me several beds and had a pillow waiting for me. He was very friendly and very helpful. The entire staff was very professional. Very good experience.
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July 2023 by Tatiana Araque
Today we went with my brother in law because he needed a mattress but at the end me and my husband bought a mattress too, thanks for that friendly and kindness staff specially to Wilfred who took care of us, he has such an excellent service and knows perfectly the products he sells. From the other side the store feels so clean, organized and welcoming!
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June 2023 by Roderick Velazquez
First and foremost, Mr. Isaac Ryan was super professional and a great communicator all around! Mr. Isaac is really good at focusing on what customers need and require. He also has a real instinct to understand his customers. Good work! He has the natural ability to understand and feel what his customers are experiencing, and he is able to meet their needs effectively. As well Mr. Isaac is very knowledgeable when it comes to the details in every mattress! It is as if he manufactured them himself. Knew all information about the mattresses! Thank you for everything. Ask for Isaac, he wouldn’t disappoint! And YES, I purchased my new mattress on the spot because of his help!! 10/10 For me!
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May 2023 by Tic Tacz
We came in here just to look around and met Jessica (Jess) and she was absolutely wonderful. Very knowledgeable, very sweet and friendly. She was able to help answer all of our questions. We ended up getting a bed here and I would recommend coming to see her if you are need support in making a decision. Highly recommend.
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May 2023 by raquel ribeiro
I had a wonderful experience at this location! The person who helped me, Ralphy, was very patient, knowledgeable, and kind. He wasn’t pushy or “salesy” at all. He gave me a great deal and helped me find the right mattress in my budget range. Very happy with my experience.
