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March 2024 by Hector and Jacquelyn Dejesus-Guzman
This is light mayonnaise???..... twice!!! Twice I got sold some over priced nasty a$$ shyt no Bueno save your money guys try another McDonald'
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March 2024 by Naymar Roman
The fact that these employees are ENCOURAGED to use profanity against their own customers is INSANE!! The fact that you can report it to a shift manager many times, and all they can do is laugh and say “I’m sorry, do you need any sauces?”. This location has been through so many different groups of employees, and they all end up the same. Untrained, unprofessional, unhygienic, and ghetto! The fact that customers can’t even feel safe enough to approach management about concerns, without the manager laughing at you, making weird faces, scuffing, and then speaking bad about customers in a different language, in front of the same customer, not knowing they speak the same language and can understand them.You can’t even use drive through at night without the smell of marijuana slapping you in the face, coming from the dumpster area.(the least they could do is smoke inside their own vehicles so customers don’t smell it). MCDONALDS ON OBT BY CHURCH ST IS WAY MORE CLEAN AND PROFESSIONAL THAN THIS DUMP!!!!! FIX YOUR GROUP OF EMPLOYEES.
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March 2024 by stephen sporl
Seemed very friendly and quick
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March 2024 by Darrell Jacobs
I recently visited the Union Park location, which left me feeling disappointed and dissatisfied. I have been a longtime fan of McDonald's and recently had a positive experience when I purchased a McCrispy sandwich while traveling through Ocala. The sandwich was delicious, featuring an oversized patty and a soft, flavorful potato bun. The experience was so memorable that I found myself craving another.However, my visit to the Union Park McDonald's to order the deluxe version of the McCrispy was far from satisfactory. I decided to upgrade the sandwich by paying a little more, expecting an enhanced dining experience. Unfortunately, what I received was far from what I anticipated. The chicken patty was significantly smaller than the bun being about the size of a large chicken nugget. The upgrade included two minuscule tomato slices, one the size of a nickel and the other the size of a quarter. Additionally, the sandwich was overloaded with an excessive amount of mayonnaise.It was disheartening to see such discrepancies in the quality and presentation of the sandwich, especially when these flaws were apparent during assembly. The lack of attention to detail and the subpar ingredients used in the upgraded version were a stark contrast to the positive experience I had with the original McCrispy sandwich I purchased in Ocala.As a loyal customer, I believe it is essential for McDonald's to uphold its standards of quality and consistency across all locations. While I understand that occasional mistakes can happen, it is crucial to address customer feedback and strive for improvement. The decline in food quality, coupled with increasing prices, raises concerns about the overall experience provided to customers.I hope that my review serves as a constructive opportunity for McDonald's Union Park to reassess its food preparation processes and ensure that customers receive the high-quality meals they expect. I look forward to seeing improvements while maintaining my loyalty to the McDonald's brand.
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March 2024 by Marlyn Carrodeguas
It was good customer service .
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March 2024 by Jessica
The food itself is really good but omg the service is pretty bad. They usually make up for it but still.
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March 2024 by Verne J. Washington Sr
Eat here a few times a week... Staff and manager are very
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February 2024 by And1 H
Poor customer service, nobody have any kind of education- empathy or ethics laborer?♂️
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February 2024 by George M.
If you have a special order check it before you leave. The kids that work here pay very little attention to detail.
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February 2024 by Jeanne Geoffrey
This location is hit or miss. Save yourself your money and disappointment and travel another mile or two for a better location.
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January 2024 by Leticia Ocasio
I love there breakfast Bagels take
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January 2024 by Nilsa Morales
The young lady was excellent in service and friendliness.
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January 2024 by Heather Oleson
Sitting in the drive thru of a FAST food restaurant for literally 10 minutes now. This happens literally every single time I come to this location. I hate that it's the only one near our house.
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January 2024 by Lazaro Chacin
It is the SLOWEST macdonald with an exaggeratedly long wait of all, too SLOW to deliver orders
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January 2024 by Ciara Mccoy
The workers are very hard working ?. Especially the managers!