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January 2024 by Loody Naomi Latouche
If I could give this place 0 stars I would. Me and my mother came to this location about an issue concerning a service that occurred with her cellphone. We tried speaking to the manager about this issue and he did not fix the issue. We payed for this service as well. A waste of time and money, will never be coming back here again!
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January 2024 by Russell Rengifo
Very well attended, not scammed, good price and excellent and personalized attention, they are very noble and kind, they support you in everything and thank you very much for your treatment and kindness, I left very happy, they know how to serve the public.
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November 2023 by Ashanti O
cashiers were rude and unprofessional. They didn’t have any products I needed like a case or screen protector. Then there’s a hidden fee that if you change your imei your charged $26.66? I’ll be calling customer service && will be going back to T-Mobile.
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June 2023 by Medjine Chery
I do not recommend buying anything there. I brought a phone at this location and decided to return it in less than 24 Hour they told me no all sells are final and they didn't mention that before I pay.
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April 2023 by Dee G
Great service quick and fast awesome patience and customer service
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March 2023 by Amanda Nicole
id give it 0000 stars I could but then I wouldn't be able to comment. I went there to switch 3 line and open a new one (4 lines in total) the 3 workers were busy so i waited about 10 min one worker acknowledged us and apologized about the wait the next one (the one i dealt with) when she asked why i was there I told her what I needed and she literally looked at the clock said they closed in 20 min and what i needed would take a long time to transfer the ports and refused to service me. guess she didn't wanna make whatever the commission was for the 4 lines smfh horrible customer service I will never go here again
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November 2022 by Brandon Peralta
Camilo was a great and major help, helped me through the process with everything dude gets 5 star all day
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June 2022 by Yulia Artamonova
Great. Got help. Have friendly staff. No waiting time.
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January 2022 by Tony Ortiz
Visiting out of town. Incredibly unprofessional employees. Ghetto, just gross. Don’t come here. Called inquiring about a phone and the employee cussed us out and then hung up on us twice. Finally a different person answered and apologized. DO NOT come here.
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April 2021 by christopher blain
Horrible sales people. They try to force you to buy their accessories or cases which I didn't want at all for commission sales. I came to this location Thursday around 6:30 04/08. The older sales lady with a face shield kept lying saying that it's part of the promotion to sell me a case or accessory and that I'm going to pay the same price no matter what. So I told I her I would get it and pay the price without the accessories or case then she refuse to sell me the phone by itself because she knew she was lying. People don't fall their deceitful aggressive business practices I get they have to make money by selling these accessories for commission but if a customer says they don't want it you can't force it on them to buy it. Another metro by t-mobile did this to me a while ago, when I looked at receipt I saw they charged me for it when they told me it was free. I went down the street 20 minutes later on the same day 04/08 to the Metro by T-Mobile store by oak ridge they sold me the phone without accessories or cases with no hassle and without being deceitful. I buy my own cases online for cheaper.
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November 2020 by jon thompson george
Metro pcs offers good deals and excellent service
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October 2020 by Tonya Erwin
Great service and extrmely nice staff! They give goid advise snd don't snub when you can't buy the expensive ones.
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November 2019 by Stinky Dumper
Pictured only
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April 2019 by Appalonia Monroe
Picked up a new phone and phone number from this particular company the number was always ringing with Bill collectors so I asked for a number change couple days later . I was told that I could not get it I think that's very bad business customer service a number they chose for me and I couldn't change .
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February 2019 by Johanna Alicea
I been a customer of this store for over 6 years and they are the best. My salesperson Ervin is great. Since day one that he start at this location I been a customer of his.