Metro by T-Mobile offers prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, helpful, knowledgeable, patient, polite, professional, and personable. They provide great customer service, walking customers through plans and phone setups. Employees are noted for being fantastic problem solvers, efficiently fixing phone issues and helping with purchases, even while multitasking. Customers report being impressed with the service, often getting help quickly and leaving satisfied. The store is recommended as a reliable place for phone purchases and support.
