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January 2024 by Edgar Matos
Manager was little rough at the beginning but nothing crazy I guess that the way he is ,but he did the job I was in and out didn't that bother me
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November 2023 by Richard Fosdick
Went in there to get an issue fixed instead was sold a cheap phone that didn't even work. When I tried to return he basically told me I was out of luck. I had to contact another store and luckily got a hold of a manager that corrected the employee and made him fix my issue. Metro used to be great. Now it's starting to seem like the cheapest phone possible.
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September 2023 by caca rodrigues
We were trying to look for a better plan since we were with T-mobile paying over $260, we visited the store and got assisted by Christian, we had started the account with a phone we didn’t know was blocked and we were able to switch it to another phone with no issues. Great Service!
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September 2023 by Luz Gomez
This store is basically the one I always use for service. Christian is always very helpful and friendly. Anytime I have a situation I just pass by and they fix it for me.
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September 2023 by Ace Bond
Christian was very patient and helpful. He went over the top to satisfy my needs
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September 2023 by Tameka Robinson
Christian was great very helpful and excellent customer service.
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July 2023 by Michael Kierstead
Went in to pay my monthly bill was treated very rudely by the associate behind the counter ( employee ID #vyw403). Every time we have to go in to that store its a hassle. Consumer cellular is looking better all the time. Atrocious service.
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June 2023 by Constanza Madero
Thank you Cheye, for an Awesome experience, Very informative and provided many options, literally great customer service!!!
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February 2023 by Penha Barone
I went to this store today to do an activation and the seller wanted to push me a new phone I didn't want to because I already had a new one, as he couldn't sell a cell he got really bad tempered and rude and said to me: I'm the manager here the plan that you want does not exist! Then I went to the Lake Underhill metro and I was very well attended, I activated with the plan that this guy said didn't exist!!! I will never go to that store again.??
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December 2022 by Faril Jean Claude
I just came from here! Customer service like this is rare to find! Jose was above and beyond with helping! Couldn't think of a better experience in recent years. Thank you so much! 100% recommended.
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December 2022 by Mya Bynes
Jose was great, and really helpful with my shopping experience. He is genuine and kind.
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November 2022 by jose melendez (jman1734)
Jose was amazing and was able to multitask and assist me and guide me to the right direction. I was able to take care of my phone plan and finally be on my own!
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September 2022 by Tina Mowder
Brought disabled friend there for discounted plan. Charged $45 for screen cover and $60 1st month. Tried to return it many times before the 14 days were up. On the 15th day told I would be trespassed from the location. Monica at the goldenrod location (independently owned) is a shady POS. Angel Feliciano the owner is worse. Karma will get both of them but hope this message will at least help others not get screwed like my friend did.
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September 2022 by Janet Mckain
They helped me with my phone
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August 2022 by Jacob Reed
Just had a great time getting a new phone here! Monica and Axel helped me and I got a new updated phone from them and had a fun little conversation with both of them. Super friendly and I am super happy with my new phone. Keep up the good work!
