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March 2024 by Lasni Barob
If you enter this store is like you enter a devil house, they are big thieves they sell you returned devices as new ones and they include unuseful accessories saying the they have to go with the phone by the policy of this company which is just a lie .don't lie to take people's hard earned money This is more then crime. Please please please stay away of this store. Raymond is the worst (seller) ever because what he did is just stolen my money
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January 2024 by Danays Dorvigny
At the S KIRKMAN PC metro, the employee Vanesa has no professionalism whatsoever. As a customer, I did not understand and had a question about a product and she took it personally to the point of yelling at me and treating me very badly using aggressive body and verbal language, going as far as to tell me that if I did not understand it she would leave it for my homework. . Another time I had to go again and she didn't even respond to my good morning. She is a person who behaved hostilely as if I were attacking her for having doubts about her product. My recommendation, if she does not want to receive very bad treatment and lack of professionalism, I do not recommend that you go to that subway. since Vanesa really has no professionalism or patience when dealing with clients.At the S KIRKMAN PC metro, the employee Vanesa has no professionalism whatsoever. As a customer, I did not understand and had a question about a product and she took it personally to the point of yelling at me and treating me very badly using aggressive body and verbal language, going as far as to tell me that if I did not understand it she would leave it for my homework. . On another occasion I had to go again and he didn't even respond to my good morning. She is a person who behaved hostilely as if I were attacking her for having doubts about her product. My recommendation, if you do not want to receive very bad treatment and lack of professionalism, I do not recommend that you go to that subway. since Vanesa really has no professionalism or patience when dealing with clients.
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January 2024 by Sara Lolo
Excellent service all the team are good ? I like to come to this store because they are professional and know what the costumers need . Carlos is amazing ?
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January 2024 by Antony Parker
Great place
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October 2023 by Abraham Joseph
Thankful for the help I received the other day. Ask Angel for help. That guy has great energy. Awesome store location
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October 2023 by James U
Melinda did a excellent job finding me the best option for my phone plan.Thanks Melinda!!!!!
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September 2023 by Max Zuparoff
The worst experience EVER! The lady acted smart like knowing everything but she doesn’t know anything about porting over a number and she should not be working there! All I wanted to do was to add a line and port over an existing number from a different carrier, but she said we can not port over a number from a different carrier. Wait what? What do you mean lady? She said, she doesn’t want to charge me $90 and it would not end up working anyways. And she told me to call the customer service. She just simply didn’t wanna work and do her job properly or didn’t have experience on this. I was trying to tell her that I am the customer, you cant talk to the customer like this and I wouldn’t really want to lose a business with metro, but she seemed she didn’t really care about it. She was very rude and unprofessional. I asked for the supervisor, but she said she was the supervisor and the only person who can handle the situation. I really hope she gets terminated, because Metro doesn’t need a rude and unprofessional workers like her, she is the reason why the Google review has 3.6 and all those negative reviews are most likely because of unprofessional assistants like her. What a shame! I will complain about her to higher departments and make sure She is no longer working in that store! The date was 09/07/2023 around 4pm!P.S: matter of fact, I called the customer service, and it took me not even 20 minutes to port over a number with adding an additional line and it’s just working just fine as it should.
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September 2023 by Victoria
Melly and Angel have Great service they are very helpful and informative ..Went above and beyond to get back all my information my switch over from at&t was easy, Thanks guys will refer friends and family due to the service I received during my visit.
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September 2023 by Naylin Lwin
Malinda Rocks!!!!!Excellent customer service. She was great to get me all the deals and set up my equipment. Thanks, go Metro!
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August 2023 by Saniya English
Went to get my phone fixed on the 8th on an afternoon, there was a man and woman there, talked to the man, my phone was stuck on SOS and he fixed it but while he was fixing it he went through my phone and looked through my social media to find my username of my account and continuously harassed me and i had to block him, don't know who else he's done this too, and not sure what else he's done to my phone but he needs to get fired, because that's an invasion of privacy and overall WEIRD and CREEPY!!!!
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August 2023 by Bri
0/10 a 30 year old man employee here went through someone’s phone while fixing it and got their Snapchat to text them. Very creepy, unsafe, and unprofessional #NeedsToBeFired?
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July 2023 by Markist Brown
I just went in there today July 2 around 6:30 costumer service horrible very unorganized no one wanted to help me not because they were busy just lazy all they cared about was trying to scam me out ofy hard earned money NEVER AGAIN IM DONE WITH METROPCS
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July 2023 by Rondell Shivers
Love the people there it was a wonderful experience thanks to Christian and Francisco for my new phone
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June 2023 by Ingrid Mueller
I bought my phone last yr from this store and in May I went inside and purchased a new sim card and I noticed my memory card of 64gb was missing 2 days ago when I saw it was missing I called the store yesterday and the agents told me that they had my sd card and when I called today the manager told me that they don't have my memory card this store are thieves they steal ppls stuff and lie they don't have it when they told me they did have it
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May 2023 by Hector Figueroa
Hector was amazing very attentive very good listener I will be returning spreading the word wish u had more employees like him
