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December 2023 by Curtis Walker
On Tuesday December 12th, I went into the store at Americana and Texas Ave In Orlando FL. I was served by Mr. Malcolm Denbow, I explain to this customer service rep. That I had purchase a phone from the store less than sixty days but I didn't get the correct cord for my phone, this younge boys laughed in my face and all but call me a liar, disrespected me and was really nasty in front of the people in the store. I call customer service and spoke to a Mr. JOHN ID # 18219370, this guy harassed me and would not help me solve this issue. I want this corporate office to know that Mr. Malcolm Denbow almost cause a scene at the store by being very sarcastic and disrespectful for absolutely no reason. I would like corporate to know had I been anybody that was not humble I would have fed into the trap and violence would have occurred..please think about thus because the next time he speaks to someone the way he done me it could be a problem. Drove to what I thought was a corporate store and shared this with Ms. NELSIE and she showed how to send this.
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September 2023 by Walter Villamarin
Web site never work
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August 2023 by Freddy Rodriguez
Hi my name is Freddy and i wanted my experience PCS store every time i go to store customer service shoes me like family specially Glenn Martha Annette lianna deliah they al really good in taking care of the customers and Will knorage in phone experience specially game mored or the best customer experience that experience ???
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April 2023 by Armando Hernández
They serve very well
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March 2023 by David Mercado
The ladies were very polite and answer my question. Thank you.
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March 2023 by Jai C
Yasmin helped me a couple months ago with my new phone purchase and has assisted me again greatly with the best customer experience outcome! I will definitely be returning to this location if I need anything else at all.Thank you Metro PCS. Yasmin is a wonderful assistant manager for your company.
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March 2023 by Aida Santiago
Excellent service, Christian knows what he's doing, always getting the best offers for you.
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December 2022 by luis martinez
Good service
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April 2022 by Crystal Jackson
They was very Professional and very courteous there was very knowledgeable with everything in the store the most part that there was very kind And I will recommend them to anyone the 2 ladies were the best they spoke Spanish and English very well just a joyful atmosphere
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December 2021 by Tony Laing
I went to buy a Samsung Galaxy from this location. Meredith was outstanding. She was very nice and so so helpful. She help with everything that I needed. She was awesome. We need more Customer Service Reps like her. I hope her bosses see this because they need to know that they have a golden star working for them.
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October 2021 by Joe Simmons
Great customer service I love going there
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September 2021 by Martin Flanagan
She went out of her way to help me
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November 2020 by Luis Alvarado
If the sign says open at a certain time metro should open at the promised time. ?
