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March 2024 by Juan M. Martinez
"My experience at the Metro phone store was exceptional. From the moment I walked in, I was greeted with a warm smile and impeccable customer service. The owner Pablo, clearly knowledgeable and friendly, helped me find the perfect phone for my needs. needs and budget. Additionally, their knowledge of the products and their willingness to answer all my questions left me very impressed. I would definitely recommend this store to anyone looking for a hassle-free phone buying experience with a highly trained staff!"
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February 2024 by Manny Alvarez
PABLO TREMENDOUS BAD SERVICE SCAMMER AND SHAMELESS TOLD MY MOM K THE TABLET WAS FREE TO CHARGE COMMISSION AND IT WAS EVERYTHING A LIE THE BILL WAS ENTIRELY 95 PER MONTH WHEN HE SAID K IT WAS ONLY 50 DOLLARS TREMENDOUS SHAMELESS HE WITHOUT TOOTH THAT...I CAN'T BELIEVE SOMEONE LIKE THIS RUNS THIS STORE
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December 2023 by Steffany Torres
Terrible! Pablo gives the worst customer service. I was at the store tonight and I can say that I will never come back. I don’t know how they can hire people with such a lousy service and so rude. This man spends his time talking about his private life and that makes him late in helping people, he eats while talking to customers and makes fun of everyone and doesn’t know how to solve anything! Simply terrible
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October 2023 by Moon B
I don't usually leave reviews, but this is an exception. Very unhappy with staff here, the "manager" Pablo lied and scammed my nephew into paying a much higher bill and did not even help to rid him of his previous phone line with a broken device. Why would they make him keep a line with a device that's broken beyond repair? I've never heard of such terrible customer service from any other Metro store that I've ever been to, and I've been with them for many years. Stick with another Metro store. This one is no good. ?
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October 2023 by Danny D
Pablo helped me save my cell phone bill by adding 2 new cellphone lines and a great deal on getting the 2 cellphones. This is the best MetroPCS store thanks to Pablo promised to help me and he did.
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August 2023 by Migdalia Estevez
I love the customer service here!!! They treated me like family and went waaaaay above and beyond for me!! Pablo and Axel are just incredible
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August 2023 by Google user
I love the customer service here!!! They treated me like family and went waaaaay above and beyond for me!! Pablo and Axel are just incredible
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August 2023 by Sonia Dejesus
Visited MetroPCS store today. Absolutely impressive the customer care offered by Pablo. He has exceeded all expectations, his patience and exceptional care, kindness with my elderly parents. Thumbs up to Pablo. Thank you thank you ?
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August 2023 by Rita Vera-Cruz
Love coming to this store to solve any of my phone issues. The employees are so attentive and helpful. Love it here!
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July 2023 by Veliomoure
Pablo was great helps. He walked us through everything and hooked me up with a perfect new phone! I recommend them for new customers. Explain me the plans and also hot me hook on an app program wish pays 30 on my bill
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July 2023 by Evan Borenstein
Great staff here! Super friendly and always willing to help!
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July 2023 by ?Where's Al3x?
Pablo was great helps. He walked us through everything and hooked me up with a perfect new phone! I recommend them for new customers. Explain me the plans and also hot me hook on an app program wish pays 30 on my bill
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July 2023 by Jean Gutierrez
Bad service the manager Pablo of the store a rude they don't know how to explain the promotions scam with deceptive services charging what is not
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July 2023 by Flor Mejia
Axel was supppeerrr sweet and amazing!! Pablo was a huge help with everything as well they are very kind and have all the hook ups they helped me accomplish the impossible and made me laugh so much never knew you could have a good time in a phone store thank you guys see you two very soon!!
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July 2023 by Alexis Alvarado
Axel attended to me sooo nice and he helped my grandmother switch over everything he made me feel like I was in a comfortable sale environment and I’d happily return to do business with him anyday. Best customer service experience I have had at this metro in years
