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March 2025 by Monica Rosenfeld
Poor customer service, Stock of items is limited. Even though online it may say they have it, when you get to the store, it ends up being that they don't have it.
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March 2025 by Sammy R
No fabrics at this store! & everything is way overpriced.
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March 2025 by Cora De Luca
I love Michaels, I can spend hours in there, the only bad thing is that they hardly sell ceramic supplies.
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February 2025 by Fernando Vazquez III
This is bullshit my wife went to buy items almost over $100. My daughter needs to use the restroom 5 minutes before closing. They refuse to let a child who is 6 years old to use the restroom. The man told me I’m not being a dick in which you don’t say that to customers. They said he use chemicals that has an order and they floor is wet. Why will you clean with dangerous order chemicals and wet the floor when you still have customers shopping. It doesn’t matter if an hour or five minutes all this should be done when the store is closed. They need to get their customers service work on and tend to the customer needs and wants since we are the ones paying their salaries.
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February 2025 by Gusmary Merchan
The girl at the checkout is rude with a bad face and does not serve well
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February 2025 by Adriana Porto
Stationery without school supplies, I didn't like it.
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February 2025 by Jimmy
Haven't made i4 there yet
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February 2025 by anutut aatu
I did not want to do this but I have been a designer for even stats on TV. And been shopping in Michael's stores over 10 years and when I come into this location this employee that barely speaks English watches only me even waking in the store. Just today I go in to buy paint but realized I already have some I can use and only went in the door and it and she stopped to focus on the customer talking to her to make a complete turn watching me and trying to look into my toys shopping bag. This is not the first time she done this not to mention didn't even say welcome in as she should. I'm a private national that make to much money to even be treated like that.
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January 2025 by Gloria Diaz
Customer service was terrible. Employees never said anything or smile to me. They were all skipping to help the customers and mad if you were in their way. I felt uncomfortable there. Merchandise and prices were okay.
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January 2025 by Natalia Valentin
This was the worse experience i have ever had at a michaels.
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November 2024 by A VI
The worst cashier I have ever seen, her name is Merin. I am going to share real story, and I have never seen anything like this before. I bought a frame from Michael’s and decided to return it 2 days later I have purchased it. I have paid 29 dollars for the frame and did not have a receipt however all you need is a credit card in order to return the item and guess what their system does not recognize my credit card and I showed them credit card purchase history and the cashier said the to refund is through gift card. They scan the item and they were going to credit me 9 dollars instead of 29 dollars. I am not coming back to this store ever again.
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November 2024 by Connor Fason
No help from employees but I found what I needed after a couple trips
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October 2024 by Walkir Teixeira
Everything for the office, but the prices are steep!
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June 2024 by Chris Tomaszko
Good place to shop for craft items
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June 2024 by Ariel Boglietti
Everything in artistic paintings
